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Aquaguard RO from Eureka Forbes

This is a discussion on Aquaguard RO from Eureka Forbes within the Water Filter forums, part of the Non Electric Items category; Dear Sir, I purchased a Aquaguard RO from Eureka Forbes (Inv. No. 2549101893)on 23rg July, 09 & paid Rs. 13500/- ...

  1. #1
    Dr. Dharmendra Misra Guest

    Default Aquaguard RO from Eureka Forbes

    Dear Sir,

    I purchased a Aquaguard RO from Eureka Forbes (Inv. No. 2549101893)on 23rg July, 09
    & paid Rs. 13500/- + my old Aquagurd. They supplied a fauly machine & from first day
    it is not working. I wrote several letters & made several phone calls to the
    concerned persons but nobody replied. I request you to please take the matter
    seriously & do the needful.



    Dr. Dharmendra Misra

  2. #2
    advocate's Avatar
    advocate is offline Moderator
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    Default

    Dear Mr. Mishra,

    Pls. forward your complaint letter to the Head Office of the Eureka Forbes company too. This is the best way to get any help on company level.

  3. #3
    anurag mishra Guest

    Default regarding broken aquaguard reviva installed on stand

    Plz guide us as the aquaguard reviva owned by us has fallen down with stand it was installed upon. How could we have new exterior of aquaguard reviva as candles are reliably safe.

  4. #4
    Unregistered Guest

    Default Aquaguard Infinity

    I have purchased Auaguard infinity last year and is in guarantee period. It developed a problem last month and I made first complaint on 15th october 2011. Afterwards I made umpteen no. of calls to your customer care and also local (Vashi, Navi Mumbai) and till today the problem is not attended.

    You can check your records and SMS to 9223268458

    It is disgusting to deal with your people.

  5. #5
    eureka forbes is offline Senior Member
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    Dear Customer,

    We are approaching from Eureka forbes and regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
    We have made a note of your complaint and I request you to kindly provide me with your Customer ID Number , address and contact details so that I can personally ensure our service executive in your city fixes an appointment at your convenience and resolve this at the earliest.

    Regards,
    Eureka Forbes Team

  6. #6
    Unregistered Guest

    Angry want to change the faulty AQUA GUARD TOTAL REVIVA

    i baught aqua guard reviva ro system on 2nd feb 2011 and from then it was not working properly i call them so many times and service man do something and it works for 3 - 4 days then it stops i write them letter to change instument under waranty period but they change membren and as they suggest we buy on filter bowl from them but it again starts workin but after 3 months again it starts and stops frequently and they are not responding for 10 days. and manager says it cannot be change so what can i do ????

  7. #7
    eureka forbes is offline Senior Member
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    Dear Customer,

    We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
    We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

    For any further assistance, please feel free to write in.

    Regards,
    Eureka Forbes Team

  8. #8
    eureka forbes is offline Senior Member
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    Default

    Dear Customers,

    We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem. Please let us know if you have any concerns.

    Regards,
    Eureka Forbes Team

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