Hello,I am new to this forum and hope for all to say me welcome here...! I also bought an R.O Water Purifier round about 1 year ago and having a repairing contract from Rubicon Services. They stated that they are the registered distributors of Kent R.O water purifier too. They assured me about their great service and I had thought for a 4 year repairing contract that will come into operator after my one year warranty duration. But it all in vein......! I am quite upset from their bad services....!