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Bad After Sales Support Kent Purifier

This is a discussion on Bad After Sales Support Kent Purifier within the Water Filter forums, part of the Non Electric Items category; Dear Manager, Kent Purifier (Pune) India, I have been writing this mail after getting fed up with your after sales ...

  1. #1
    Charan Pal Singh Guest

    Default Bad After Sales Support Kent Purifier

    Dear Manager,



    Kent Purifier (Pune) India,



    I have been writing this mail after getting fed up with your after sales
    support and very bad response.



    I have purchased a Kent in 2008, It got some problem of overflowing of water
    around 10 Days ago, I have launched a complain on 4th July to your help line
    Pune Number- 9890329000, Now it is almost 10 days and I think your response
    time is 48 Hour.



    Is this the type of support we expect after spending huge amount on your
    product? Please see to this matter or I am going to launch a complain in
    consumer court.





    If I am not getting any response I will be using Print media, Electronic
    Media to tell this story and people will be careful in future to buy Kent
    Purifier.









    Warm Regards,



    Charan Pal Singh

    TPS360° Technology | People | Solution

    Recruitment Business Software | Human Capital management | Resume Parser |

    Pune|Mumbai|Hyderabad|Delhi|Bangalore|Chennai

    Phone:| +91 20-46740114

    Mob :| +91 9923009360

  2. #2
    kar.padmalaya@gmail.com Guest

    Thumbs down after sales no parts available for replacement

    dear sir.
    I am using kent for last 2 and half years.luckly i did not have any problem till last june 2010.but it is giving me problem. from whom i bought the purifier is no longer had the dealership.who ever is the dealer, is not giving the services and spare parts to us.so where will we go. pl reply soon and if possible try to get us available the spare so we can make it to working condition. hope to hear you soon.mrs.kar .(from-bhubaneswar. orissa.)mob-09437061161

  3. #3
    sachin dhotre Guest

    Thumbs down dishtv pathetic servies and the dishtv is cheater company it cheat to the customer

    my name is sachin dhotre .dishtv company change my package without intimation and i call to coustomer care they told me company is not responsible for it. i mail to them so many time but no response of it .

    my no is 9850503454
    beware of this comapany

  4. #4
    Unregistered Guest

    Default kent max service

    I bought a kent max purifier but in one month it had a problem the service people say the parts to be replaced
    but parts are not available i have been hearing this from past 6 months my warranty period is also expiring
    whom do i approach for this?

  5. #5
    kent_ro is offline Junior Member
    Join Date
    Mar 2011
    Posts
    6

    Default

    Dear Sir,

    We apologies for the inconvenience caused to you. Kindly provide us your contact details with machine serial number so that a prompt action can be taken to resolve your query.

    Thanks
    Kent RO Systems Ltd.

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