I bought ifb microwave convection in june 2010. Microwave stopped in . I lodged complaintwith ifb. The mechanic sent by them charged more than rs.3000 for replacing 2 parts and service charge. The mchanic tried to take old part replaced by him. I refused to give him the old part. Imaine in less than 2 years i had to pay more than rs.3000, whereas u can buy a microwave for around rs.4000.
Now compare with the microwave of 'kenstar' i had purchasd in 1996 which is still working without expenses. I had spent only rs.250 during last 15years.