SURINDERJIT SINGH SANDHU
Complaint againt IFB .
This is to lodge a complaint against IFB company for their unresponsible behaviour against fulfilling customer satisfactions and demoralising customers feelings.
I purchased a MICROWAVE OVEN 23 LITRES on 27th august 2011 (IFB microwave ovwn , model no. ooo247, serial no. 23sc3) worth Rs 85,00/- . After delivering the machine got faulted. I have lodged a complaint and my complaint no. 7330105 and customer no. is 3009656 on the same day and nobody turned up. I used to call their customer call centre daily asking/begging to get the machine replaced and unfortunately i was always been heard with the same dialogue "issue has been escalated to concerned department" .I havepersonaly requested to officier kawaljeet ,mobile no. 869944950 and service center incharg pardeep mobile no. 9815981622.I had got no feed back from the service center or any type of help.
This is very shameful from a so called reputed firm as IFB . Their service was too pathetic and Im raising a complaint so as to make them atleast aware and dont repeat this to any other customers who had put in their hard earned money buying their product.
Kindly help me in raising a complaint against IFB .
Thanks & Regards
Surinderjit singh sandhu
152-A Jaswant Nagar Jandhar
Phone no. o9815998311