Dear Sir/Madam,
I bought ViDeOCON VF 55 ARWH / 5.5 KG WM. WHITE machine on 24/02/2011 which is still in warrenty period (1yr)

Though the complaint logged on 19/05/2011 and complaint no. is KOL1905110237.

One day later service engineer visited and said that some parts had been broken and need to be replaced which will be arranged. After repeated follow up to service center and Great Eastern (Dealer) on telephonic call, we get only one answere that same will be arranged. I so many time i complaint logged on 25/05/2011, 09.06.2011 and complaint no. is KOL2505110634, KOL0706110453 respectively.

Till date, we are waiting for person to come and replace our machine.

With regards


Prithwiraj Adak