Kenstar 5 KG fully automatic Washing machine... Breakdown Service is Worst...
This is a discussion on Kenstar 5 KG fully automatic Washing machine... Breakdown Service is Worst... within the Washing Machine forums, part of the Electrical Appliances category; My Name is Ravindra. I own a Kenstar Make Fully automatic 5KG Tumble Top washing Machine. On 13, I requested ...
- 07-23-2010, 01:07 PM #1ravindra@tkap.co.in Guest
Kenstar 5 KG fully automatic Washing machine... Breakdown Service is Worst... My Name is Ravindra. I own a Kenstar Make Fully automatic 5KG Tumble Top washing Machine.
On 13, I requested for authorised service personel to visit home and set right the machine ( Wash Cycle stop half the way through and Noice)
He Visited, Said the PCB has blow and needs replacement.
Next Day he replaced with a different PCB and said its OK. Collected 1460 INR.
But the problem continues and I found that the PCB he replaced was already used.
(When checked with the service personel...he said he drew it from a demo machine)
I have been regularly calling the service person for rectification , but now he has stopped receiving my calls.
I feel that I have been cheated.
The reference of this company is
Just In Time Services
Location - No.55, Gokul 1st Phase, Bhd Indian Oil Petrol Bunk, 5th Crs, 2nd Mn, Mathikere, Bangalore - 560054
View Map
Call - +(91)-80-66491048 , mobile no is +91-9886416644
He claims that he is authorised by Kenstar.
Request for help
Thanks and Regards,
Ravindra
- 08-28-2012, 03:05 PM #2sivaji Guest
problem My Name is sivaji live in hosur. I own a Kenstar Make Fully automatic 5KG Tumble Top washing Machine i want to pcp board please tell the place and tell the service center and connect nomber my number 9865816633 ple
- 01-04-2013, 11:46 AM #3Unregistered Guest
cheating by Service Provider I read the few complaints on ken star services and particularly on Just in Services located in Mathikere.
I brought Kenstar fully automatic 5 Kg washing machine from my sister home.Its door switch was locked.I contacted them .They were availble at 08023479292 phone no.One service provider by name Naveen came to my home .By checking the machine he said we have replace the door switch.For that he said the cost is Rs 1350.00 and again he said his service charges are Rs 350.00.I was shocked to hear Rs 1350.oo for door switch.Because the one another person from the same service provider has said my sister initially is Rs 20.00 and then said Rs 950.00 and now he has raised it to Rs 1350.00.
Regarding 5 meter washing machine water pipe he quoted Rs 550.00 with adapter to the tap.
Totally he said his charges are for the repair is Rs 1350.00and rs 350.00 total Rs 1700.00
I clearly got he is fooling me and then I think and dtell him.
Later he said for his visit to my home and for just for checking I have to pay Rs 350.00 if I want bill .Otherwise if I pay Rs 150.00 is enough but he won't pay bill.
Since I was alone in home I don't want to get into any arguments and I give him Rs 150.00 and he didn't give any bill to me.he said if i take his services within one month Rs 150.00 will be deducted and futher i need to pay only Rs 250.00 towards service charges.
That person name Naveen.
Being from the Legal profession I clearly know this guy has cheated me .Can anybody from the Kenstar regulate him and cancel his licence so that he shouldn't cheat further.
Sheela
9972449186
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