I purchased IFB washing machine( elena fully autometic) from dream electronics gandhinagar, sector 11 on 8/9/2009. I have paid whole amount money on the date of purchase. after one week i found problem in a door which was not easily close so wasing machine does not start without closing a door. I have register ticket with IFB care and ticket number is : 3567035
it was booked on 01/10/2009. Still i dont have any update on this. there is no follow up from IFB company. every time i am calling to customer care and they are keep promising me engineer will visit by tomorrow. customer care has given me number of area manager Mr. Ronak kantawala (9328239877) which is absolutly not working. :@ as per customer care representative he was suppose to call me back but still i dont have receive any call from them. now i am wondering what to do with this washing machine and IFB.