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Lost my money by Cheat Agents "Progressive times planner"

This is a discussion on Lost my money by Cheat Agents "Progressive times planner" within the Travel Agent forums, part of the Entertainment category; Respected sir.. I am cursing the day when I got a call to receive a free gift and attend a ...

  1. #1
    sonam mittal is offline Junior Member
    Join Date
    Sep 2009
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    Default Lost my money by Cheat Agents "Progressive times planner"

    Respected sir..
    I am cursing the day when I got a call to receive a free gift and attend a presentation by "Progressive Times Planner Pvt. Ltd", I-11, LGF, Lajpat Nagar-II, New Apr 16, 2005 under the Membership no:SR-407. They are authorised agents of "Grand Heritage Vacations" and RCI. I was given a very rosy picture of the worldwide Timeshare Resorts of RCI and I was lured into booking a base resort at "Fort Chanwa Luni", Jodhpur, which is affiliated to RCI. I paid Rs.10,350/- and applied for a red card membership (offering booking within 48 hours notice) with an 8 year Open Monthly Installment Plan) n then i paid a wholesome money of Rs.42,225. But after a few days, when I requested to book room at Heritage Village, Manesar , then they made 100 excuses and did not book the hotel.

    Although, the main culprit in this case is the Agent, i.e., "Progressive Times Planner" but since they are authorised agents of "Grand Heritage Vacations" / RCI, these companies should take strict action. I have sent E-Mails / made phone calls to them but they are only giving verbal assurances and not taking strict action against the agent to refund my money.

    I had to lodge this Complaint,,,Kindly take some action and help me out to refund my money from such cheaters.

  2. #2
    advocate's Avatar
    advocate is offline Moderator
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    Default

    Dear Ms. Sonam,

    Regarding your complaint you just have to send a complaint letter to the Head Office of the Co. to get any solution on Company level with a copy to the Agent. You will have to address your complaint to the Managing Director of the Co. and do keep a copy of that letter with you. Give them a time frame of 15-20 days to give you the reversal and do mention in your complaint letter that if the Co. is not going to provide you any solution within this time period, you are going to file a case in consumer forum.

  3. #3
    Unregistered Guest

    Default lost my money

    iam a member and lost my money.

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