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Chaeting By Bag It Today

This is a discussion on Chaeting By Bag It Today within the Travel Agent forums, part of the Entertainment category; Sir , I became member of Affordable Sales Pvt Ltd, Mail stop# 1023, Sky Loft Business Suites, 1sr Floor, Advant ...

  1. #1
    drsanjana is offline Junior Member
    Join Date
    Oct 2011
    Posts
    1

    Default Chaeting By Bag It Today

    Sir , I became member of Affordable Sales Pvt Ltd, Mail stop# 1023, Sky Loft Business Suites, 1sr Floor, Advant Navis Business Park#7, Sector142, Expressway, Noida-201301, India , ph no -0120-6182100, on 23-12-10 after lots of false promises done on the behalf of company by its Sales & Promotions Team executive Mr John -his Mob No- 09289152346,i payed them Rs7000/00(Seven thousand ) through my credit card , My membership No is - 666656248, sir it became my nightmare after i sent a request form -form no 1845 -on 6-06-2011 for a reservation ,they sent me a confirmation of receiving my request form on 5th JULY 11 , in spite of repeated request that please confirm my booking as soon as posible , as we are goverment servants we have to aply in our department for a foreign trip, they did not respond to my email ,on 19th July they sent me email stating that they will confirm my booking in nexr 48 hrs , on 26th July I sent them an email asking why they did not confirm it till now , on 1st August they asked me to inform how many people we are to travel although I had clearly mentioned it in their request form , On 2nd August I informed them through email that i do not want to continue with them and I want my money back , Sir they spoiled my family trip , Now neither they are refunding my money nor they are informing me what they are doing with my application .
    sir i came to know that this is not my first case , they are cheating many people in the same way , i request you please take immediate action against them so that other people can not get cheated , i also request you that i do not want to continue with them further more ,so please order them to refund my total money i paid to them which is Rs-7000+ 750= 7750( Seven thousand seven hundred fifty only) ,

    Thanking you
    Dr Sanjana Sinha
    183 Ashoka Enclave -III, Sec-35
    Faridabad , PIN - 121003
    Haryana

  2. #2
    India is offline Senior Member
    Join Date
    May 2010
    Posts
    290

    Default

    Dear Dr. Sinha,

    We have come across your online complaint registered on consumercourt.in

    Please accept our sincere apologies for the inconvenience caused to you.

    We would like to inform you that we have already taken the matter with the department concerned. We request you to kindly allow us 2-3 working days to resolve the issue and get back to you.

    Further, we would also like to inform you that we will update you the status through your email id

    We shall be happy to render any further assistance or clarification that you may require.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Leela Rawat
    Online Support (Bag It Today)

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