Fraud done by travel agent
This is a discussion on Fraud done by travel agent within the Travel Agent forums, part of the Entertainment category; Dear Sir, I Have Purchased an Airticket from travel agent in hyderabad for Chicago. He has booked my ticket through ...
- 08-23-2009, 11:52 PM #1unregistered Guest
Fraud done by travel agent
I Have Purchased an Airticket from travel agent in hyderabad for Chicago.
He has booked my ticket through Kuwait Airways, via London. and told me that i dont even have to stepout of plane and halt is for refueling.
On my day of departure i went to airport along with my wife and two kids. but at the kuwait airways counter has refused us to issue boarding pass as the ticket on which we were supposed to travel needs a Transit Visa for UK ,as its via London and there is halt at London
Even after lot of request to that airline authourity , they refused us to board the plane and unfortunately we have to come back home. The Kuwait airline authority told us that its not our mistake and its our travel agent's.
Next day i approached that travel agent from whome i purchased the ticket , and For two weaks he made me visit his office saying that he will book new ticket for us , but at the end when the tickets getting confirmed he demanded additional Rs40,000/-. I told him clearly that its not my fault , and i wont pay even a rupee. Its all because he issued us worng ticket with out informing us about requirment of transit visa.
And Now the sitituation is travel agent is not issuing me new ticket , nor agreeing to return my total money which i paid at the time of booking.He want to deduct 30% of the money for cancellation of booking.
I just dont understand what to do and how to handle this problem , my money is stuckup with that agent.and all my job schedule is disturbed.
Please help me out with your valuable suggestion and action i need to take against that Agent.
I would greatful to you , please reply me as soon as possible.
Thanking you in Anticipation.
- 09-06-2009, 12:36 PM #2Unregistered Guest
Travel agent not issuing my tickets.
I am having hard time sorting out things with this travel agent. I was shopping for tickets To india from USA back in july for my trip. And i had fixed an itenary with the travel agent on M airlines. she had blocked my tickets for $1199 per person. but in couple of days i came across that another airlines(CP) had the same route for $1075 per person on their website so i wanted to go ahead with this airline since it would save me lot of money as i was purchasing 3 tickets.So i called my travel agent and asked her to cancel my blocked itenary for M airlines saying i found better deal on CP. Immediately she quoted me a price of 1025$ per person on CP airlines...
I was tempted by that offer and decided to buy tickets from her. Asked her how to go ahead with the purchase,she said i have to deposit the money in her account as this is a special fare the airlines dont accept credit card...I dint want to lose this deal ,so without thinking much just deposited the amount and asked her how long it would take her to issue the ticket for which she replied 1-2 days. But after 1-2 days i dint hear back from her so i called her and she said same thing that in 1-2 days will issue your ticket but she never did for a week. Then i called her and blasted her and said i want my money back for which she finally got scared and immediately sent me an email with e-tickets...I called CP airlines and confirmed if the tickets were valid . And they verified the same.
Everything was ok for 2 weeks but then i had to call CP airlines to ask some details about my ticket and when provided my e-ticket number they said this is a voided ticket and this is not a valid ticket. i was really shocked and asked them to recheck because 2 weeks back they had verified the e-ticket number. They rechecked and told me this is a voided ticket number and this is not a valid ticket. So i called my travel agent and she refused to admit for few days she has cancelled the booking ....and now she is constantly playing the same game with me saying she will issue the tickets in 1-2 weeks and until now she has not done it. Even after repeatedly asking her to give my money back she is refusing to do it nor issuing my tickets. i have no access to my money and i am really worried. Also the airfares are going up like crazy as i am traveling during the peak time.Can anybody pls suggest how i should go about this issue? kindly reply ASAP.
- 10-06-2009, 05:20 PM #3Unregistered Guest
refund from travel agent
I have booked accomodation for Vizag & Hyderabad from M/s Continental Tours & Travels and made full payment of Rs. 6000/- in the month of August. My visit is from 10th Oct to 17th Oct. Due to certain reasons, I cannot make the trip but the travel agent is refusing to pay back any money because the money receipt has NO CANCELLATION stamped on it. However, I was not told of this at the time of paying the full amount and my signature of acceptance is also not there on the money receipt. Can anything be done to get some money back?
- 04-29-2010, 04:35 PM #4Unregistered Guest
I booked my travel for duration 14th arpil to 18th april .But due to some reason I caceled it.Now travel is not repaying my money
- 11-26-2010, 11:06 AM #5Junior Member
- Join Date
- Nov 2010
No have any other facilities form others.
- 08-21-2012, 08:41 PM #6Unregistered Guest
I booked ticked throught them on 16th of august 2012 flying from usa to london on 18th of august . i recived a weird e mail from them that make me suspected that something is wrong. so I went online and found a bunch bad complaint about them. so i took all of my money from the debit card in order for them not to be able to take my money. 5 days later on 21th of august they purchesd money from my card and make me go -460$. I called them, no answering, i called again no returning money. i calld my bank to do the claiming. nothing. so DO not flight with this company ever!!!!!!!!! Im sure I wont.
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