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Missell by Club Mahindra Holidays sales executive and manager(kolkata city centre)

This is a discussion on Missell by Club Mahindra Holidays sales executive and manager(kolkata city centre) within the Travel Agent forums, part of the Entertainment category; this is srijata ghosh. i m in a serious problem.There is a company called Club Mahindra holidays...me and my husband ...

  1. #1
    SRIJATA. Guest

    Default Missell by Club Mahindra Holidays sales executive and manager(kolkata city centre)

    this is srijata ghosh.

    i m in a serious problem.There is a company called Club Mahindra holidays...me and
    my husband Arkadev Chakraborty has given 25000 to that company for the holiday.We
    have told after visiting that place we will take the decision weather we will go for
    membership or not...repeatedly we have told the sales person Parvinder and his
    manager before giving the credit card for swaping for the 2 conditions.

    1. EMI will should start after our tour i.e 2nd dec.

    2. 15000 cash back.They have told that 15000 we will get cash back after 1 month and
    EMI of the membership will start from after our holidays....



    But now they are saying we wont get the cash back 15000 and also we cant go for the
    holiday unless we will start EMI from nxt month wgere as our holiday is for 2nd
    December.

    it means my 25000 has forfeited.

    sales person and the managers of City center(kolkata) retail brunch is having big
    attitude problem and they dont know how to treat customers...



    they are shouting on us and behaved rudely with me..



    please help me out...we are newly married couple...we dont have n e documents so
    that we can go for legal action....



    please help us out....



    regards,

    srijata ghosh and arkadev chakraborty

    kolkata

    ph no +919830461575

    Regards,

    SRIJATA

  2. #2
    clubmahindra is offline Senior Member
    Join Date
    Nov 2009
    Posts
    169

    Default

    Dear Srijata,


    Thank you for voicing out your concerns through this forum.

    In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you.

    May I request you to kindly acknowledge the same.

    For any further queries please write to my email - indu.mrc@mahindraholidays.com.

    Thank you for giving us an opportunity to be of service to you.

    Regards
    Indira
    Member Relations
    Club Mahindra

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