Hi, my name is madhu nair muraleedharan.
I tried to book a flight ticket through YATRA on 1st of july for a journey on August 18 from Cochin-Stockholm( transaction ID is O3Y978Z). I dealt with MR. Prashant Kumar.
Before booking i clearly informed him that I am going in student visa and I dont have it with me as it was still on processing. He said, he need only my passport copy to book the ticket. So I paid 25% of the amount then through credit card and the rest of the amount on the next day through bank transfer. I also sent him the scanned copy of pay slip, and i waited for my eticket. On the next day, ie 3rd of july he emailed me that he need my visa copy for issuing ticket.I mailed him back asking why he dint tel tat before i pay the amount. He not even replied to that mail nor he called me back, till this date.

Later I called to Yatra and spoke to Mr. ritesh srivastav about this and he requested me to wait for 2 more days so that he will try to get the ticket for me. I got email from yatra to wait till 6 th evening to get a confirmation about the ticket, And on 7th july i got the cal from Mr.Ritesh telling that they cant issue the ticket without my visa, and he will refund the full amount. I agreed as I had no other go.
BUT, i havent received the payment yet! I almost called 10-12 times to yatra asking for this. Every time I get answer that my refund is on processing and i will get it in next 2-3 days.
I dont deserve this situation because it was the fault of the agent. I was literally cheated!! If they coudnt book ticket for me, they are supposed to give my money back.
Now its been 25 days since i asked for refund, and I am losing my SB interest of the amount.

I NEVER EXPERIENCED SUCH A BAD DEAL WITH ANY COMPANIES BEFORE!!!