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Complaint against Royal Vacation Club (Royal Goan Holiday Resort Pvt Ltd)

This is a discussion on Complaint against Royal Vacation Club (Royal Goan Holiday Resort Pvt Ltd) within the Travel Agent forums, part of the Entertainment category; I got a call from the sales executive from Royal Goan Holiday Resort Pvt Ltd 12 days back, saying that ...

  1. #1
    saifuddin.rangwala is offline Junior Member
    Join Date
    Apr 2011
    Posts
    2

    Default Complaint against Royal Vacation Club (Royal Goan Holiday Resort Pvt Ltd)

    I got a call from the sales executive from Royal Goan Holiday Resort Pvt Ltd 12 days back, saying that they are willing to buy my country vacation club holidays for 7 days which is reserved in my name and are willing to pay me Rs. 50000 for the same. I was told that I need to be a member of their club and for that I need to pay them 13332/- lifetime membership immediately. I was told that a DD of Rs. 50000 will be dispatched to me as soon as they receive the membership fees.

    I had transferred the full membership fees of 13332/- within a day and have been waiting for the DD ever since, but it has not arrived. I got a confirmation email from them(Royal Goan Holiday Resort Pvt Ltd) that they have received my membership fees. However, now they are not replying to any of my calls and get answers like the concerned executive will call you back (which has not happened so far). I have not even received membership number or any receipt of the payment made.

    The payment was made using NEFT and I have the transaction number which confirms that the payment has been made.

    Below is the email conversation so far. Please help to either get the Rs 50000 or get the amount 13332/- that I have transferred to this fraud company + the money that I have spent calling them everyday.

    <<snip>>
    From: Saifuddin Rangwala <saifuddin.rangwala@gmail.com>
    Sent: Sunday, April 03, 2011 11:49 AM
    To: travels@royalgoan.com; holiday@royalgoan.com
    Subject: Re: RoyalVacationClub

    I now fully understand that I have been cheated. I have come across several frauds registered against your company.

    Will start with the legal route. I am not far from Goa. If required I will come down to Calungate.

    Here is a brief summary of your great deeds:



    and there are more in other websites.

    I have got in touch with several others who are also cheated.

    Thanks,
    -Saifuddin.



    On Tue, Mar 29, 2011 at 5:06 PM, Saifuddin Rangwala <saifuddin.rangwala@gmail.com> wrote:
    I was called and told that the payment will be made by DD. And I will receive the same on Monday 28th March 2011.

    Not received anything so far.

    Was given the mobile number 9225901607. During office hours call to this number gets diverted and not answered.

    After office hours it tells that office is closed. Please reply back on this email the details of the DD and the courier that you have sent.

    I will wait till tomorrow noon.

    Thanks,
    -Saif.



    On Fri, Mar 25, 2011 at 6:02 PM, Saifuddin Rangwala <saifuddin.rangwala@gmail.com> wrote:
    Thanks for confirming. May I please know why the amount of 50000 INR Rs. that was promised to me in return for selling of my holiday package reserved with country club not credited to my account? I was told it will get credited the same day I transfer the membership amount.

    I have tried calling your office number 08326456044 but it is not getting answered purposely.

    Should I assume that it was a fraud? And I was cheated and deceived by your sales executive for becoming the member of your company?

    Please call me on 9850815274 to clarify. Or else I will have to lodge a complaint with consumer court which is next to house starting next week.

    Thanks,
    -Saif.

    On Wed, Mar 23, 2011 at 4:44 PM, Royal Vacation Club <travels@royalgoan.com> wrote:











    To,
    MR SAIFUDDIN RANGWALA
    FLAT NO -3 , PLOT NO -32 , 1ST FLOOR
    NEAR MANZIL , BURHANI COLONY
    GULTEKDI
    PUNE
    MAHARASHTRA 411037
    Telephone No. 98508-15274

    Date 23 March 2011




    Ref.: No 371189





    Dear MR SAIFUDDIN RANGWALA

    Thank You for enrolling into the Vacation Club of Royal Goan Holiday Resort Pvt Ltd. You have enrolled for a period of LIFETIME.

    We have received your payment of Rs13332/- for enrolment into the Vacation Club and it has been deposited into our bank account, as soon as your payment has cleared we will be sending you an official receipt of payment along with your membership letter.

    Until you receive our company receipt and a copy of the membership registration form completed by you, please keep this letter as acknowledgement that we are in receipt of your payment and we are in the process of finalising your membership with us.

    We look forward to helping you with all your Holiday requirements. For any further information please feel free to contact us on 0832-6513158 or email us at travels@royalgoan.com .

    Thanking you,

    Yours Sincerely,


    Membership Services
    For Royal Goan Holiday Resort Pvt Ltd.



    <<snip>>
    Last edited by saifuddin.rangwala; 04-03-2011 at 05:10 PM.

  2. #2
    Unregistered Guest

    Thumbs down Complaint against Royal Vacation Club (Royal Goan Holiday Resort Pvt Ltd)

    I got the same call from Royal Vacation Club .
    I hope after reading the information seems all is fake.
    Below mail from them
    Dear Sir

    As per the telephonic conversation had with you, you have to pay Rs13,332/- for lifetime membership in our company where we will provide you a rental services for your Country Club resort and 2N/3D free stay. This will be only one time payment for lifetime membership and you don’t have to pay anything in future. There will be no annual renewal fees. Once we receive your membership fees along with application form duly filled and signed by you we will send all your required document as soon as possible. Please find the attached application form.

    The Main Benefits of the Vacation club for owners are as follows:

    Rental of your Accommodation to other Non Owner Members
    Unlimited Quality Holiday Accommodation in future
    Huge Savings on bookings
    Wide choice of Resorts
    No Yearly Renewal Fees for Owners



    To register:
    Please fill out registration form (in block capitals) - Sign and date the forms. Pay directly the membership fees of Rs 13332/ in favour of Royal Goan Holiday Resort Pvt Ltd into our HDFC Bank account at Calangute Goa account number 12562320000144 or our Bank of Baroda account also at Calangute Goa account number 07580200000625 and scan me the bank pay receipt along with the application form on the same or fax me on 08322282383.And send me the original forms by courier. U can contact me on 0832-6513352/53.
    Kindly do the needful as earliest

    Thanking you

    Shweta

  3. #3
    saifuddin.rangwala is offline Junior Member
    Join Date
    Apr 2011
    Posts
    2

    Default

    Identify yourself and give your number if you think the information given above is false.

    After posting this complaint I forwarded the link to this complaint to the royal goan club and below is the response that I got from them.


    <<snip>>
    On Tue, Apr 5, 2011 at 7:51 PM, Saifuddin Rangwala <saifuddin.rangwala@gmail.com> wrote:

    I have lost trust in your company. Send a letter of gaurantee that you will send DD of 50000/- or return back the membership amount of 13332/- that I have transferred to your company's account.

    This kind of response confirms that the promised made by your sales executive was indeed false
    and that a false story was made up, just to get people sign up for your company's membership.

    This is not ethical.


    On Tue, Apr 5, 2011 at 4:14 PM, Royal Vacation Club <travels@royalgoan.com> wrote:

    As soon as we will receive your forms we can offer you good rental deals so please do the needful from your side or else we will not be able to start your rental process.



    From: Saifuddin Rangwala [mailto:saifuddin.rangwala@gmail.com]
    Sent: 05 April 2011 14:17
    To: travels@royalgoan.com
    Subject: Re: RVC



    Thanks for giving the membership number.

    Reiterating what was discussed on the call:

    "When the sales executive of your company first approached me, I was told that your company need to sell a holidays plan to your customer urgently and for that you want me to sell my country vacation holidays to your company. In return your company will pay me 50000 Rs (fifty thousand rupees). Then I was told that I need to be member of your company to be able to do this transaction, and for that I need to pay your company Rs. 13332/- as membership fees.

    I agreed to the deal and transferred an amount of 13332/- to your company's account and have been waiting for the DD of 50000/- INR Rs. since then.

    From my side I need to send the hard copy of the scans(membership application form) to you.

    I will do this only if your company sends me an assurance letter that I will be given a DD of 50000/- as promised by your executive.

    As per the call today with Pooja I need to wait for 4 more days to get the assurance letter.

    I will wait for call on 9th March for the same.

    Thanks,
    -Saifuddin.



    On Tue, Apr 5, 2011 at 12:30 PM, Royal Vacation Club <travels@royalgoan.com> wrote:

    Dear Sir



    We accepted you as a member of Royal Goan Holiday Resort Pvt Ltd. by receiving payment of Rs 13,332/- for a lifetime membership. Your membership number with us is OVC 3890. We are waiting for your original forms and once we receive the same we will start your rental process and start servicing your account by sending you good rental deals to rent your holidays. You will receive all your relevant documents on your postal address soon.









    Thanking you



    Royal Goan Holiday Resort Pvt. Ltd.

    <<snip>>

  4. #4
    Praveen Mane Guest

    Default Rental Services

    Hello,

    I have also got a call from the RVC for rental services for country club membership. I have not yet transferred any details and money to them.
    Please tell me if this company is fraud for sure and we should not trust them.

    Thanks,
    Praveen Mane

  5. #5
    Unregistered Guest

    Default Royal vacations club a fraud

    I have also been duped the same way that others have written. What is the recourse. How do we get back our money. I was duped by a woman called tanuja.

    Lets all meet in goa and create hell.

    Poras

  6. #6
    Unregistered Guest

    Default I also got phone call

    Hey guys thanks for filing this complaint. I also got the same call as mentioned above, but when I found this page, then I realised that its fake. I have already lost my money in country club membership. So instead of scolding them, I am just making fun of them saying I will transfer money, bank was closed etc. etc then one last time I will scold and then take revenge.

  7. #7
    tusharl is offline Junior Member
    Join Date
    Aug 2011
    Posts
    4

    Default

    hello, I have been able to record a followup call made by the representative of Royal Vacation Club. I have uploaded it at Z share. You can hear it at zshare.net/audio/93235084af1f525e/

  8. #8
    saurabh sharda is offline Junior Member
    Join Date
    Sep 2011
    Posts
    1

    Default

    I got a similar call from them, someone by the name of alisha. All the other details are the same as everyone else's. Thankfully i was saved because my uncle warned me and asked me to google their name to check their credentials otherwise even i would have been duped. But i would like to know if they have been black listed or not and if any action has been taken against them?

  9. #9
    deepesh85 is offline Junior Member
    Join Date
    Sep 2011
    Posts
    1

    Thumbs down royal gaon travels is a fraud company

    to all,

    i had received call from their executive saying that we have client who is ready to pay you 50,000. for your remaining holidays but before that you should pay 13300/-rs as our membership fees. with in 2 days i had paid that amount but since then i haven't received any reply.whenever i tried calling them they never replied.

    i feel i have been cheated.if any one can help me in this case i will be obliged to him/her.
    others please read this block & be aware of such frauds.

    regards,
    deepesh.

  10. #10
    thesheths is offline Junior Member
    Join Date
    Sep 2011
    Posts
    1

    Thumbs down cheating by royal Goan vacation club

    as read in this thread even me and my wife received a call from royal goan vacation club for purchasing our balance/ unutilised country club vacation, we were requested to deposit rs 13332 as life membership and they would encash our 7 days leave for rs. 50000. but now after depositing the life membership they are not at all responding and now after reading here we are sure that even we are cheated just as country vacation has cheated us, they all are cheat under the name of vacations and i presume they have protection from the goverment and hence they are fooling people like us

  11. #11
    Unregistered Guest

    Angry Royal Vacation Club dupes again

    We received a call from Sandra Lobo and lot of follow-up right until we paid for 10 month membership and then they disappeared into thin air.

    The inquires number they have on their email 0832-6513352 is also diverted to the receptionist. IF they do answer that line by mistake, they respond saying, they will have the representative call back, which they obvious don't.

    If anyone knows a way around to getting their money back or if anyone is looking to file a compliant in consumer court, there are many other people who were taken in and am sure will like to be a part of it.


    Jayant

  12. #12
    Kalu Guest

    Default Royal Vacation Club is a Fraud Company

    Hi,
    This bloody Royal Vacation Club is a big cheater Company.They do not have any any ethics or atleast the minimal sense of responding to customers queries.They act as if it is their right to cheat people.I had paid Rs 6332 towards the membership and i was told that my country club membership would be rented for some Rs 60000 odd..Ever since I paid the money,these bloody buggers have not at all responded.Though I have sent all the originals membership application forms to them,these guys do not have the minimum courtesy of acknowledging and responding.
    Such cheaters/loafers should be put behind the bars forever until they understand what does a pain look like.
    Is there any way to lodge a police complaint against them???

    Thanks,
    Kalu

  13. #13
    Emelia Guest

    Default Complaint against Royal Vacation Club

    I too have been cheated by this fraudalent company Royal Vacation Club, Goa,just now. A woman by the name of Natasha D'Souza (which I'm sure now is a fake name) called to say that I would receive a rental of Rs.70,000/- for my resort in Goa and urged me to pay Rs. 13,332/- immediately, which I did. I paid them Rs.13,332/-, on 18th November, 2011 thru their Bank of Baroda Account, Calangute Branch, Goa. Till today, they don't take my calls neither response to any of my emails. I urge the Consumer Court to freeze their a/cs in Bank of Baroda, and HDFC Bank, both in Calangute, Goa. I've got all copies of their correspondence with me and will take them to task as I am from Goa and will be going to Goa tomorrow. In the meanwhile I urge the Consumer Court to freeze all their bank accounts in Calangute Branch and recover all the cheated people's hard earned money.

  14. #14
    PRABHA18872 is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default

    I have also been cheated in the same way, they are cheating the public very openly by having bank accounts and phone numbers. I request the consumber court to take action on this fradulant company. Several executives are following up for payment (i had interaction with NATASHA, TANUJA, & MELISHA ) I doubt whether these are their original names. After making payment when trying to call the numbers another lady is receiving and asking the caller name saying message will be forwarded to concerned. But nobody will call back. It seems this is well organised cheating company.

  15. #15
    Rohit4647 is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Angry Royal Goa Club is a fraud club

    Hi All,

    I also got a call from Roayal Club that to become a member with 13000/- and I will get a DD of 50000/- by renting out my Country Club holidays. I filled the amount and I got the receipt but not got any DD. Now when I am calling them they are telling that they are looking for the customers and it will take time to renout my holidays. They cheated me.

    Its a fraud company, beware of such calls.

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