The same happened with me at country vacation Gurgaon center.
I made a payment of 15000 and the next day when i try to call up the hydbad office , nobody picks up the phone. I tried searching for its review on mouthshut.com and other sites, every where I found similar complaints from the customers, this is when I knew that i have lost 15000 to these cheaters. The agreement says that I can refunded 20% of the amount on cancellation. but even cancellation is not easy here.
You keep calling them 100 times and they will have a 100 excuses. I lost my temper a few times but they kept ignoring.
they asked me to write an email for cancellation. I did that , and then kept following . they say it will be approved from hydbad, and it takes time blah blah..
today he said, it is approved but the DD has to coem from hyderabad and it will take another 2 days. I said if after 2 days if u have any other excuse , it will be a problem for you. I am going to file an FIR against them v soon , if they dont refund my money.