This is a discussion on Goldstar Hospitality - False commitment within the Travel Agent forums, part of the Entertainment category; Dear Sir, Me and my wife attended Gold Star Hospitality programme on the New year eve where the salesman Nayaz ...
Goldstar Hospitality - False commitment Dear Sir,
Me and my wife attended Gold Star Hospitality programme on the New year eve where the salesman Nayaz Alam promised us that by paying Rs. 15000 we will become trial member of Country Club and Mountain Club. Also as being a member of Country Club we can access the facilities of safdarjang club. The trial membership is for two years and if we are satisfied after 2 years we can join a full membership. On relying on the information we paid 15000 via credit card and subsequently he gave us an agreement which mentioned only Mountain Club. On asking why it does not mention Country Club, they replied that the Country Club card will come to us by post.
HOwever when we did not received any card in next 2 weeks we followed up with Nayaz alam and gold star hospitality, which then said that the salesman has given us false information to meet their targets. We are not eligible for holidaying in country club properties and we will not get safdarjang club membership as well. They are not meeting what their salesman has promised nor are they returning our money.
Request you to kindly look into the matter. their contact details are as follows:
Gold Star Hospitality
B-61 (LGF),
KALKAJI,
NEW DELHI - 110019,
TEL. NO. - 011-26442700/01
Email :customercare@mygoldstar.co.in,
admin@mygoldstar.co.in
Nayaz Alam (Salesman) - 9891330708
Petitioner
Kapil Maheshwari
A 118, Arjun Nagar
Safdarjang Enclave
New Delhi
+91 9958562211
Senior Member
In this case legal direction are required by appropriate authorities to solve your this problem along with compensation for your unnecessary harassment.
In case if anyone here need any legal help you can contact us (via below email) by writing your problem on
advocate2help@gmail.com
we are ready to help you..
Our dream is to form throughout India a consumerist culture and a consumer society
Junior Member
Please withdraw our complaint as Mr. Mushtqin Ahmed, Director of Gold Star Hospitality is refunding our money back to us.
Request you to knidly remove this thread from the google.
Thanks
Kapil Maheshwari
A 118, Arjun Nagar
Safdarjang Enclave
New Delhi
+91 9958562211
Consumer Court.in is a bogus site and does not give any feedback consumercourt.in is a bogus site with no human interface i believe - i have been trying to reach them but they have not given any contract number, address etc. and once posted a complaint on their website there is no way one can remove it.
K
9958562211
Junior Member
I appreciate the prompt action taken by gold star hospitality director mr. mustqin ahmed. He has refunded our money in full and have also fired the erring salesman. This shows the credibility from their side. We withdraw our compaint against the company and wish them all the best for their efforts.
Regards,
Kapil Maheshwari
+91 9958562211
booking complain this is with regard to a voucher which i won after visiting the gold star hospitality.wHEN I CALLED UP FOR BOOKING AGAINST THE VOUCHER THEY REFUSED TO DO SO AS THEY NOT GIVING ANY BOOKING TO THE VOUCHER PEOPLE.IT SEEMS SOMEONE HAVE FOOLED UP THE PRECIOUS TIME OF MINE.
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