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makemytrip should be Ruin my trip.com

This is a discussion on makemytrip should be Ruin my trip.com within the Travel Agent forums, part of the Entertainment category; I made a booking using makemytrip for going to kerla on my honeymoon my booking ID is INW1011B00102. I paid ...

  1. #1
    Unregistered Guest

    Default makemytrip should be Ruin my trip.com

    I made a booking using makemytrip for going to kerla on my honeymoon my booking ID is INW1011B00102.

    I paid for the 4 star hotels as tolled by Gopal Sharma <Gopal.Sharma@makemytrip.com> and he did the booking but when i went there all my bookings were 3 star or less. My booking for first hotel i.e. Eastend in munnar was 3 star simple room. JCT house boat in which reservation was for a pathetic boat which was not even 3 star.

    I complained many times to make my trip but not reply from them. their last reply was from Saniya Mehra saying
    "With reference to your mail, we apologize for the inconvenience caused to you.

    We would like to inform you that we have escalated this concern to our specialized team for the call trace and the response is awaited within 48 to 72 Hours. So we request you to kindly cooperate with us and we ensure to get back to you at the earliest to share the status with you."

    Complaint ID was 101209-005981 and 101030-011213 but they did not reply with any answer they are bunch of cheats.

    Earlier i received from marketing team telling me related to offer stating that i am being given
    privilege offer to pay Rs 6000 now and will receive Rs10000 discount on domestic tour package
    and Rs 17000 on international package.

    They have sent me vouchers many vouchers with different values and said they can not use
    all the domestic vouchers in one trip they are bunch of cheats. i logged a complaint then also but no replay.

  2. #2
    Unregistered Guest

    Unhappy Make My trip is a Disaster

    I Booked my ticket through makemytrip.com on 13 Feb 2011 for travel on 08th May from Mumbai to Cochin. My id is NF252333085905. Initially the flight was Indian Airlines flight No. IC-161. Later on due to the merger of Air India with Indian Airlines, the flight was rescheduled to AI 681. As per the new E-Ticket I received, the flight number had only changed rest all remains the same. The time of departure of the flight given the original e-ticket and the new e-ticket was 05.35 hrs, which mean 5.35 am. On 29th April, I logged on to Air India website to check whether the flight is getting cancelled due to Pilot strike, I was surprised to find that the departure time of the fligh is 17.35 hrs instead of 5.35. I called make my trip help line immediately to check the actual time on 29th April at 6.25 pm, Initially I was told that its 0535 hrs. Later on, when I pointed them of the ambiguity, I was told that I was right and the time of the flight is 17.35 hrs instead of 0535 hrs. Since the flight was rescheduled, the time has also changed and it has not been updated in their sight. I wish to inform that the flight was rescheduled in February 2011 and what took them so much time to update their website about the timing and inform the passengers.
    Thankfully to the Pilot's strike, I rechecked. Other wise I would have been in trouble.
    I request everyone to recheck their flight details with the corresponding airlines otherwise you will be in trouble.

  3. #3
    TripHelp is offline Senior Member
    Join Date
    Feb 2010
    Posts
    213

    Default

    Hello,

    With reference to your post, our representative has contacted you regarding the issue and the new tickets were issued to you. The case has been closed from our side as per your satisfaction.

    Regards,
    MakeMyTrip Care.

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