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Cheated by yarta.com (World offer)

This is a discussion on Cheated by yarta.com (World offer) within the Travel Agent forums, part of the Entertainment category; Hi. This is Amit. One month back I got a call from Yatra.com agent and he told me about their ...

  1. #1
    amit_goyal is offline Junior Member
    Join Date
    Jan 2011
    Posts
    2

    Default Cheated by yarta.com (World offer)

    Hi.
    This is Amit. One month back I got a call from Yatra.com agent and he told me about their world offer.
    As I was busy that day I told him to call me next day. He called on 24th Dec 2010 morning and try to explain
    me this offer as I have some doubts on him so he told me that if you have doubt his manager will call me aft
    ter 10 minutes. His manager called me and we talked for more than 1/2 an hour. I asked him that your dom-
    estic voucher can be redeeem only on base fare he told me that we cover full package not only base fare.
    I also explicit told that I only do air travel and not go to hotel so he told me that you can use Rs 18000
    (Rs 14000 holiday vouchers + Rs 4000 air travel) for air travel. When I got my voucher I was shocked that I
    can use only Rs 4000 gift voucher and that too only for base fare. To redeem Rs 14000 voucher I need to boo
    hotel for minimum 3 days. All these conditions were not told to me earlier. From then on I keep calling their
    toll free number and after calling so many time over days I came to know that they cant return my money
    back.I simply feel cheated and thing my Rs 7700 went to dustbin.

    Now I want to return all their coupons and get my money back. What to do ? Any suggestions ?

    Amit Goyal
    9886195132

  2. #2
    advocate2help is offline Senior Member
    Join Date
    Mar 2011
    Posts
    330

    Default

    In this case legal direction are required by appropriate authorities to solve your this problem along with compensation for your unnecessary harassment.

    In case if anyone here need any legal help you can contact us (via below email) by writing your problem on

    advocate2help@gmail.com

    we are ready to help you..
    Our dream is to form throughout India a consumerist culture and a consumer society

  3. #3
    Yatra Care is offline Senior Member
    Join Date
    Mar 2011
    Posts
    124

    Default

    Hi Amit,

    We regret the inconvenience this may have caused to you. Our customer relation team has been trying to contact you, but are unable to reach you. We have forwarded details to your e-mail on this.

    Best Regards

    Yatra Care

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