Heritage Holidays, sold me a package over phone. There were certain rules printed in the plan. A lot of of flexibility was promised at the time of selling me this package. In fact the selling sequence was as follows :
1. As the package was sold to me on phone I was apprehensive and was not willing to purchase. At that point I was told that I can cancel the purchase once I have received the packet and have read through.
2. I had expressed my unwillingness to buy the package once I had received the packet and had gone through the conditions in detail for this very reason that the terms and condition are not practical for me.
3. I was assured by your sales agent that there would be flexibility.
4. Subsequently when I found that things are not working out, I visited your office one day before the expiry date, 11 Jun 2010 and talked to the executive who met me, Meena. She took my details of the requirement and assured me that the same would be arranged.

However, the company has gone back on its promise a third time and has thrown the rule book at my face. Since I have already paid there is nothing much that I can do about it.

heritage holidays executives starts conversations with lead from SBI CARDS, AND THEN PROMISES ALL THE PRIVILEGES AS A PRIVILEGES CIRCLE PROGRAM OF THE SBI CARD HOLDERS.
FRAUDULENT CHARGES AGAINST
HAVE THEY PILFERED THE ID, MOB NO AND OTHER PARTICULARS OF THE CARD HOLDER FROM SBI
WHY SHALL THEY DEBIT THE AMOUNT AT THE START AND WITH TOTALLY UNCERTAIN TERMS OF MEETING THE FRAUDULENT PROMISES.
THEY SHOULD BE PROCEEDED WITH FILING AN FIR FOR 420/FRAUD.

The Heritage Holidays chaps are cheaters of worst kind. Never book through them. They will first of all give you the most third rate hotel and charge huge money from you. Their executives are some set of dumb people. In fact, they will take three preferences from you and always give you the third preference which would be your least preferred location even when there may be vacancies in the 1st preference destination.

My Card statement shows amount was debited from my account by Heritage Holidays Pvt. Ltd New Delhi & from them I have not received any welcome kit for Holiday (Gift/Air Ticket/ Ect.) & they They said you can any time Cancel the order, When you use the offer then only pay to bank ? But This people already charged & Now I Dont no Wahat to do?

The marketing executive of Heritage Holidays Pvt. Limited promised me lots of benefits as a SBI credit card holder without any payment.As a result I have agreed to join Take a Break Offer of Heritage Holidays.I was reluctant to part with my credi card number.They were fully aware of my residential address and other details.However heritage Holidays subsequently debited my credit card account with Rs.4545/by just knowing my credit card number without knowing my secret password or onetime password from SBI card.When I enquire with SBI credit card about the debit by Heritage Holidays , I was informed by SBI credit card that they do not have any arrangement with Heritage Holidays.After seeing this website I came to know that SBI card is telling blatant lies.I hereby lodge my complaint against Heritage Holidays and SBI Card.

Hi

Please send the scanned copies (all side) of Holiday Voucher to us. We will forward this complaint to higher authority of the concern department.

Send scancopy to ConsumerSupport@in.com

Thanks

i got lot of problem to contact with you. In-fact your executive someone Mr.Sandip told me about money saver card which is completely free.Not by single sentence he told about Rs.4545/- will deduct from your SBI card. I am shocked when i received the sms from SBI that transaction of Rs 4545/- made for Heritage Holidays Pvt.Ltd.I had receive the call from 011147426300 (when dailing reply is number is not in use) & for any queries given 01147426262 (when dailing reply is pls check the number)

Waiting for some positive reply.My mobile no. is 9881344466.

Hi

Please send the scanned copies (all side) of Holiday Voucher to us. We will forward this complaint to higher authority of the concern department.

Send scancopy to ConsumerSupport@in.com

Thanks

I got lot of problem to contact with you.
I got lot of problem to contact with you. In-fact your executive someone Mr.Sandip told me about money saver card and also we will be provide some welcome kit of Two watchs and 1 sunglass which is completely free.Not by single sentence he told about Rs.4040/- will deduct from your SBI card. I am shocked when i received the sms from SBI that transaction of Rs 4040/- made for Heritage Holidays Pvt.Ltd. at 14-Feb-2011. I had receive the call from 011147426300 (when dailing reply is number is not in use) & for any queries given 01147426262 (when dailing reply is pls check the number)

Waiting for some positive reply.My mobile no. is 9822392011.

There is a company, Heritage Holidays.

One day one of their tele-representative, Mr. LOKESH called me regarding a FREE CARD. I was informed that I would get additional discounts on any future purchase though this card on my credit card bills.

Lokesh made me clear that the card is free of cost. He called me almost on daily basis for this card. I was surprised how any offer can be given FREE of COST. Lokesh confirmed that it is just to promote the company.

I am surprised to see that Rs. 4545 have been charged by Heritage Holidays through my credit CARD.

Since morning, I am calling them and writing to them for refund of money but they are not ready to entertain my request. Frauds by such companies spoils the image of companies in tourism industry.

I will be thankful if you can help me get my money back. I will be on a tour to South India in the month end and hence you to interfere and get the matter resolved at the earliest.

Regards,

Amit Kumar

501, Arihant Residency,
2, Ahinsa Khand-2,
Indirapuram,
Ghaziabad

Phone : 9868456825

Dear sir,
Yesterday i have received a call from no.+911166034300 . The executive told me that there is an open offer gift from harritage holidays and he explained the details also i am asking him what charge for this he reply no required money. Please you can give me your card details and also i ask him about it. But he reply don`t worry we are not taking money from your side .After all doing when call has disconnected than i found there is fraud done with me and deduct the Rs 4545/ from my Sbi card.I am trying to sbi customer care telling about it but there no. is not connecting from last day. Now I try to call to received no of haritage +911166034300 but there response is that this no. is not in service. Please do the needful and help me.
Regards,
Parvinder Joshi
+919501078432

The marketing executive of Heritage Holidays Pvt. Limited promised me lots of benefits as a SBI credit card holder without any payment.As a result I have agreed to join Take a Break Offer of Heritage Holidays.I was reluctant to part with my credi card number.They were fully aware of my residential address and other details.However heritage Holidays subsequently debited my credit card account with Rs.4545/by just knowing my credit card number without knowing my secret password or onetime password from SBI card.When I enquire with SBI credit card about the debit by Heritage Holidays , I was informed by SBI credit card that they do not have any arrangement with Heritage Holidays.After seeing this website I came to know that SBI card is telling blatant lies.I hereby lodge my complaint against Heritage Holidays and SBI Card.

Dear sir,
Yesterday i have received a call from no.+911166034300 . The executive told me that there is an open offer gift from harritage holidays and he explained the details also i am asking him what charge for this he reply no required money. Please you can give me your card details and also i ask him about it. But he reply don`t worry we are not taking money from your side .After all doing when call has disconnected than i found there is fraud done with me and deduct the Rs 4545/ from my Sbi card.I am trying to sbi customer care telling about it but there no. is not connecting from last day. Now I try to call to received no of haritage +911166034300 but there response is that this no. is not in service. Please do the needful and help me.
Regards,

vikas shikervar
09428017269

[QUOTE=Unregistered;128280]There is a company, Heritage Holidays.

One day one of their tele-representative, Mr. LOKESH called me regarding a FREE CARD. I was informed that I would get additional discounts on any future purchase though this card on my credit card bills.

Lokesh made me clear that the card is free of cost. He called me almost on daily basis for this card. I was surprised how any offer can be given FREE of COST. Lokesh confirmed that it is just to promote the company.

I am surprised to see that Rs. 4545 have been charged by Heritage Holidays through my credit CARD.

Since morning, I am calling them and writing to them for refund of money but they are not ready to entertain my request. Frauds by such companies spoils the image of companies in tourism industry.

I will be thankful if you can help me get my money back. I will be on a tour to South India in the month end and hence you to interfere and get the matter resolved at the earliest.

Regards,

Dipak Karale
2757 B Ward, Near Subrav Gavali Talim
Mangalwar Peth,
Kolhapur
Phone : 9595849594

On 23.05.2011 I received a call on my mobile from a lady named Shelly Malhotra (tele no.011-66078655)from Heritage holidays New Delhi. She told me about an offer of some heritage india card for shopping with discount which included free hotel booking and free airlines tickets for a large no. of destinations in india if I make one time transaction of Rs 4545 thro my SBI credit card. In addition to this she also assured me a free gift of a branded wrist watch and a pair sunglasses. Unfortunately I believed her and made a transaction of RS 4545 as per OTP provided to me thro my mobile . A person called me later and assured me that a welcome kit containing free gift and all the offers will be delivered within 14 days. But till date I have received no such package. I was also not told about the address or website of the so called Heritage Holidays. I called the telephone no. 011-66078655 provided by them repeatedly but it did not respond at all.
I am in no way to chase the firm if at all it exists.
It is therefore requested to track the above group and make them pay back the amount spent by me as it is reflected in my credit card bill. If I don't pay by due date a recurring penalty will be imposed month after month.
Thanking you.
With regards
Praveer Kumar Wakankar
Gwalior (M.P.)