This is complaint that i booked a ticket from guwahati to banglore via kolkata from makemy trip site. my travel from guwahati to kolkata was confirmed however kolkata to banglore was not confirmed and the money for both journeys was deducted from the bank acount. i called up the call centre and i was assured that the ticket will be confirmed. I made repeated call (a total of 18 calls were made) and each call i was assured the same thing that within nex 1 hr the ticket will reach me. However in the lst call which was just 3 hrs before my first flight i was told that the ticket cannot be confirmed and you can book anywhere else and they will refund me the difference of ticket. but that option could have been given to me earlier and if the travel agent company is not able to book ticket for me where else should i go for booking a ticket.