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Club Mahindra Account cancellation refund.

This is a discussion on Club Mahindra Account cancellation refund. within the Travel Agent forums, part of the Entertainment category; Hello, I have taken a membership from Club Mahindra on 03.09.2008. At the time of discussion, the sales executive did ...

  1. #1
    sudhanshupadhee is offline Junior Member
    Join Date
    Feb 2009
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    1

    Default Club Mahindra Account cancellation refund.

    Hello,

    I have taken a membership from Club Mahindra on 03.09.2008. At the time of discussion, the sales executive did convince me to take the membership. He also said that I can cancel the membership within 10 days of taking the policy.

    Due to my sudden financial contigencies, I decided to opt out of the travel plan. I sent a request to to cancel my membership on 12.09.2008.

    I have paid Rs. 59,992.00 and entitled to get the complete refund as per the policy of the comapny. After submitting the request, I called up frequently to customer service department to follow up regarding my cancellation.

    Since then it been a continous tension for me. I have been calling there customer service department and the Vashi branch office (where my membership cancellation process is going on) but all in vain. They kept telling me that i will get the refund money from the branch but no one tells me when.

    I again received an email in month of March 2009 that I would receive an update on my refund cheque status on 31.03.2009 but today the 2nd day of April and i have not received any update from them.

    Can it be looked upon so that I can get my refund money as soon as possible?

    My Membership Id is 1371722

    The cancellation request number 011367.

    Sudhanshu Padhee
    9833721876
    Last edited by sudhanshupadhee; 04-02-2009 at 02:39 PM. Reason: Membership id

  2. #2
    singhsaket is offline Junior Member
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    Apr 2009
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    Default Club Mahindra Account Cancellation Refund

    Hello,

    I do have applied for membership on 5th Dec 08 & requested to cancel the same within 10days on 8th Dec 08. Request number provided to me is 'MHRIL=001-116-439'. Till date I am struggling to get the refund back of amount Rs 23782. Let us file a case against Club Mahindra. My cell number is 9821636998 / 9870036998.

    Regards
    Saket Singh
    B-703, Varsha, Prakruti Park, Azad Nagar, Ghodbunder Road, Thane (W)

  3. #3
    admin is offline Administrator
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    2,967

    Default

    Hello,

    If you want to file a case against the parent company then you have to do some basic formalities, send a written notice to the parent company via registered post, mention all the details in the notice, and ask them for the full refund with interest, the notice will support our case in the court.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  4. #4
    singhsaket is offline Junior Member
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    Apr 2009
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    Default Query regarding written notice

    Thanks for your feedback. Please let us know whether we need to send a kind of letter in a form of notice to parent company with all supporting information such as copies of mail trails etc.. & also do we need to provide any dead line for the same. Please confirm.

    Regards
    Saket

  5. #5
    vishal_sangal is offline Junior Member
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    Apr 2009
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    Default

    Hi,

    I am also facing the same challange with Club Mahindra. Its been four months and I am still waiting for the refund.

    I am going to file a case against the company and also I will register my complaint with Dept of Consumer Affairs

  6. #6
    admin is offline Administrator
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    2,967

    Default

    Hello,

    You can visit videocon fridge for reference.

    Quote Originally Posted by singhsaket View Post
    Thanks for your feedback. Please let us know whether we need to send a kind of letter in a form of notice to parent company with all supporting information such as copies of mail trails etc.. & also do we need to provide any dead line for the same. Please confirm.

    Regards
    Saket
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  7. #7
    singhsaket is offline Junior Member
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    Default

    Quote Originally Posted by vishal_sangal View Post
    Hi,

    I am also facing the same challange with Club Mahindra. Its been four months and I am still waiting for the refund.

    I am going to file a case against the company and also I will register my complaint with Dept of Consumer Affairs
    Hello Vishal, can you please share your mobile with membership Id & the cancellation request number... Also please let us know whether you are alsos sending notice as suggested by Admin.. Thanks

  8. #8
    vishal_sangal is offline Junior Member
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    Default

    I haven't yet send any letter to club mahindra through registered post but I will send it to make the case stronger.

    I want to ask Admin that I have an email from the club Mahindra giving me a date for issuing me a refund cheque. Is this email not enough to drag them to consumr court?

  9. #9
    sri satish is offline Junior Member
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    Default Cancellation problems

    Hi,
    I am from Pune.
    I am facing the same problem with ClubMahindra. I gave my cancellation request on 19th January 2009. From then I followed them numerous times but they are not responding in a responsible way. I want to take up this issue to consumer court.

    Thanks for sharing the information You have.

  10. #10
    singhsaket is offline Junior Member
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    Default Club Mahindra Account cancellation refund

    Hello All,

    Can you also mention to which branch are you following up as the refund is getting processed by respective branch. For Mumbai residents, its Vashi Branch & you can call up on 67805800, receptionist named to be Sadaf will pickup your call & try to get in touch with Manish or Badri .... I have been tracing them for my refund.

    Thanks

  11. #11
    Anubhav Mahajan Guest

    Default Not getting refund from Club Mahindra since 15th Jan 2009

    I have opted for cancellation of my membership within 10 days of my application.According to the policy document of club mahindra, amount paid by me should be refunded in total within 31 days of cancellation.
    My cancellation was registered on 15th of Jan, 2009 and still money is awaited. Despite of calling their customer care so many times,no certain date of refund is given.
    This is the way they work. There is no professionalism, No business ethics. They themselves don't follow their own policies. They don't honor any commitment. This is a complete fraud company. Such fraud companies should not be allowed to do business.

    Plz suggest what can be done.

  12. #12
    ManojGoyal is offline Junior Member
    Join Date
    Jun 2009
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    3

    Angry Club Mahindra Fraud Company

    Club Mahindra A Big FRAUD GOING ON n ON

    I am a mentally harassed member of Club Mahindra.this company does not have enough rooms and have 85000 members.They are just collecting money from their members in the name of Membership Fee, Annual subcription fee which is unaccountable.
    I have not been able to avail holidays due to non availability of rooms in my season.
    All the dissatisfied members ,please come forward and we will file class lawsuit against CLUB MAHINDRA.

  13. #13
    ManojGoyal is offline Junior Member
    Join Date
    Jun 2009
    Posts
    3

    Default Fraud by Club Mahindra

    Club Mahindra A Big FRAUD GOING ON n ON

    I am a mentally harassed member of Club Mahindra.this company does not have enough rooms and have 85000 members.They are just collecting money from their members in the name of Membership Fee, Annual subcription fee which is unaccountable.
    I have not been able to avail holidays due to non availability of rooms in my season.
    All the dissatisfied members ,please come forward and we will file class lawsuit against CLUB MAHINDRA.

  14. #14
    Unregistered Guest

    Default canceled membership of clubmahindra

    Hi,

    I have canceled my membership of clubmahindra on 18th Feb 2009 and received
    a call from your customer care that i will receive my refund via check
    within 45 days.
    But now 70 days are gone and i have not received refund amount from your
    side.
    i have called customer on 15th April and they told me that i will receive a
    call from the concern department within 24-48 hours, but i have not receive
    any call from your side .
    Again i call on 17th April, 22 April and on 27 April but i got the same
    thing that i will receive a call within 24 hours.
    Are you really need 10-15 days to call?
    will you please tell me when i will receive my amount?
    70 days are already gone, will you give me the interest on my money?

    I am filing the complain in consumer court as i have not received any
    call/information from your side regarding my refund.
    Please give me the details/date about the refund amount as soon as possible.


    *Mr. Gulvendra, i have taken the membership from you, so this is your
    liability that i will receive my refund.*


    Manish Kumar Sharma
    Mo. No. 9953001668



    ---------- Forwarded message ----------
    From: manish sharma <manish.mangalhara@gmail.com>
    Date: Tue, Feb 17, 2009 at 10:56 PM
    Subject: Cancellation of Membership.
    To: Feedback <feedback@clubmahindra.com>


    Hi,

    Myself "*Manish Kumar Sharma*" member of clubmahindra Holidays want to *Cancel
    my Clubmahindra Membership*
    because of some personal reasons.
    I have joined the clubmahindra before three days and received *My Membership
    No today 17/02/2009*
    **
    *My Membership no is "1438871"* as per the message sent by clubmahindra
    holidays.
    *I have made the payment of Rs. 25901/- at the time of registration of
    clubmahindra Holiday Membership.*
    **
    *Please cancel my membership and refund the full amount paid by me which is
    Rs. 25901/- as early as possible.*
    **
    Please clarify that, for the cancellation of Membership, My mail is
    sufficient or i need to give you a written cancellation application.

    Thanks & Regards,

    Manish Kumar Sharma
    A-306, Mangal Apartment,
    Vasundhara Enclave,
    Delhi-110096.
    Tel :
    Res. 011-43091167
    Mo. +91-9953001668

    Membership No. - 1438871

  15. #15
    Unregistered Guest

    Default Club Mahindra

    Dear Sir/Madam,



    I've cancelled Club Mahindra Mambership in December and now waitng for refund of
    first installment since December. They keep on giving me new dates first in
    January, then in Feb 1st week,3rd week, March, April, May 1st week and latest
    promise is for May 10th.



    I can just can reach to feedback department only by phone and I've written emails
    to zone head but no reply from them.



    I want to know how I can take them to the court,get my refund and stop them from
    doing this with other people.They have big name in entertainment industry but
    never thought they have such bad management.



    Regards,

    Ashish Mody

    +91 9870068159

    +91 9870768159

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