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club mahindra not refunding money

This is a discussion on club mahindra not refunding money within the Travel Agent forums, part of the Entertainment category; Hi my name is imran i had purchased a membership no 1575859 from club mahindran from the associate of club ...

  1. #1
    ikhan78 is offline Junior Member
    Join Date
    Aug 2010
    Posts
    4

    Post club mahindra not refunding money

    Hi
    my name is imran
    i had purchased a membership no 1575859 from club mahindran from the associate of club mahindra and paid one time amount of rs 25524.
    they have promissed me 14 days stay and a 26 inch sony LCD tv .i had confirmed about the offer from the call centre and also asked for a mail from Mr Rishi Dhawan an employee of club mahindra.

    Mr Dhawan has sent me a mail of the offer
    but after the realization of the payments on 10-10-2009 i recieved the membership paper but not the LCD Tv so i contacted the associate .
    he said that i will get the TV within 45 days but even after 45 days when i did'nt got the TV i again contacted the associate & he said that i should contact the lucknow branch as he has left the Club mahindra

    on contacting the branch i was iasked to oay 2 emi of 5600 Rs then only i can get the Tv
    i aske the branch people to cancel my membership and return my money but they are refusing to do so and lingering the matter month on month

    please guide me how to proceed so that i can get my money back

    regrds
    imran khan

  2. #2
    clubmahindra is offline Senior Member
    Join Date
    Nov 2009
    Posts
    159

    Default

    Dear Sir,

    In reference to your above review, please be ensured that I have taken note of your concerns and have forwarded the same to the concerned department.

    Iam personally coordinating with them and will ensure to revert to you at the earliest.

    Please do write back to my email - indu.mrc@mahindraholidays.com for any clarifications in the meantime.

    Regards
    Indira
    Member Relations
    Club Mahindra

  3. #3
    ikhan78 is offline Junior Member
    Join Date
    Aug 2010
    Posts
    4

    Angry club mahindra not refunding money

    It has been more than a month but no resolution from ur end . one of the executive nilofar did called me up to ask me some detail but it has been more than a month since than and i hav not got my money back

    will any one addresss to the greiveances in or organisation
    or simply looting he money of consumer is the core business of club mahindra:@

    Quote Originally Posted by clubmahindra View Post
    Dear Sir,

    In reference to your above review, please be ensured that I have taken note of your concerns and have forwarded the same to the concerned department.

    Iam personally coordinating with them and will ensure to revert to you at the earliest.

    Please do write back to my email - indu.mrc@mahindraholidays.com for any clarifications in the meantime.

    Regards
    Indira
    Member Relations
    Club Mahindra

  4. #4
    ikhan78 is offline Junior Member
    Join Date
    Aug 2010
    Posts
    4

    Angry club mahindra not refunding money

    It has been more than a month but no resolution from ur end . one of the executive nilofar did called me up to ask me some detail but it has been more than a month since than and i hav not got my money back

    will any one addresss to the greiveances in or organisation
    or simply looting the money of consumer is the core business of club mahindra:@

    Quote Originally Posted by clubmahindra View Post
    Dear Sir,

    In reference to your above review, please be ensured that I have taken note of your concerns and have forwarded the same to the concerned department.

    Iam personally coordinating with them and will ensure to revert to you at the earliest.

    Please do write back to my email - indu.mrc@mahindraholidays.com for any clarifications in the meantime.

    Regards
    Indira
    Member Relations
    Club Mahindra

  5. #5
    ikhan78 is offline Junior Member
    Join Date
    Aug 2010
    Posts
    4

    Default

    hi indu
    you send this auto generated answer to everyone
    what about the resolution . do you gurs have sancity for your words
    please contact me at 9839315699

  6. #6
    clubmahindra is offline Senior Member
    Join Date
    Nov 2009
    Posts
    159

    Default

    Dear Sir,

    Thank you for writing in to us.

    We tried to search for your membership details using the mobile number mentioned in your post however we are unable to find your records. May we request you to write in to us at indu.mrc@mahindraholidays.com along with your membership details.

    Regards,

    Gopal VN
    Member Relations
    Club Mahindra

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