Thanks for sharing your experience, hope this will help other consumers to choose the right product/services.We took this Shimla-Manali-Dalhousie-Chandigarh trip by Nutan Travels. Nutan Travels has their office in Mumbai, Ahmedabad, Baroda, Delhi. They had mentioned to us that they will be providing us with Delux 3 Star Hotels at every destination. However, when we reached all of the above destinations, we were given the lowest grade hotels. They cannot be called delux or 3 star hotels at all. The hotels were so bad that it was impossible to stay there.
The worst of all was Ocean Blue in Manali. It was the worst hotel ever.
When we complained to Nutan Travels about the stay, all they argued was that they had mentioned the hotel names on their brochure. But how is anyone supposed to know that the hotel they have mentioned on their brochure is good or not? No one is going to come to Manali to check how the hotel is! I checked the hotel website and it is nothing like the pictures on the website. It was a very shabby place and the rooms smelled of urine. There were rats and cockroaches running around the kitchen. The hotel did not have house keeping and so there was no one to clean the bathrooms also! I would definitely not call such a hotel as delux.
I would like to warn all the readers that Nutan Travels has a very Fancy website and brochure. Please do not get fooled by that. If you go for this hoilday package, all you will want is to get back home asap.


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