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yatra.com not giving my refund money for cancelled air ticket

This is a discussion on yatra.com not giving my refund money for cancelled air ticket within the Travel Agent forums, part of the Entertainment category; I canceled one air ticket which was booked through yatra.com and even after a month, the refund amount is not ...

  1. 06-08-2010, 07:57 PM #1
    kbalajimdu
    kbalajimdu is offline
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    Default yatra.com not giving my refund money for cancelled air ticket



    I canceled one air ticket which was booked through yatra.com and even after a month, the refund amount is not credited back. Whenever I ask the yatra people, they are telling the below:
    "This is with reference to your mail below under Yatra Booking Reference No.2203101933.
    We would like to inform you that the refund has been successfully processed to your bank and it must be credited to your account already. Please check with your respective bank and confirm."
    And next time:
    "We would like to inform you that we have cross checked with Billdesk (original biller for all merchants) and according to them, the refund has been processed to your respective bank already. We request you to check the same with respective bank and provide us the scan copy of updated bank statement till date, if not received by them."

    I sent my back statement alos and there is refund credited till now.
    Refund amount is Rs.2650.47 and my Yatra Booking Reference No.2203101933. Please help me. They are cheating.
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  2. 06-09-2010, 10:00 AM #2
    kbalajimdu
    kbalajimdu is offline
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    Default

    Typo in last but one line:
    I sent my back statement also and there is no refund credited till now.
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  3. 06-22-2010, 03:33 PM #3
    dheer745
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    Default

    Hi

    I am Dheeraj Kumar

    I am giving you the mail id of yatra CEO dhruv.shringi@yatra.com
    sent mail to him and then only this problem will be solved. I also faced the same problem. This Yatra organization do like this only.
    Submit Complaint.. Submit Complaint..
  4. 09-22-2011, 03:46 PM #4
    Yatra Care
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    Default

    Dear Customer,
    Greetings of the day from yatra.com !!
    We truly apologize for the inconvenience this may have caused you & for the delayed response to your post. As we check refund on the above transaction was processed on 6th May, 2010 from our end through Net banking, post which the Bank takes approx. 8-10 working days to credit your account. We hope the refund has reflected in your account.

    Should you require any further assistance, please call us on 0987-1800-800 / 1800 1029 900 or alternatively write to support@yatra.com
    Best Regards
    Yatra Care
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  5. 12-04-2011, 09:09 PM #5
    intyagivi
    Guest

    Default Refund of cancelled flight

    I booked flight ticket thru Yatra.com from Mumbai to Pantnagar by Kingfisher airline. This was connecting flight from Mumbai to Delhi then Delhi to Pantnagar but Delhi to Pantnagar flight was cancelled, cancelled one air ticket even after a month, the refund amount is not credited back. Find detail :
    Yatra Booking Reference No. 02111130691
    Refund Coupon No. 0903572429341
    Date of Travel -- 16th Nov 2011
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  6. 12-07-2011, 05:50 AM #6
    sameera.chavali
    sameera.chavali is offline
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    Default Refund of Money Ref no 7792273

    Hi,

    I have booked an international holiday with Yatra and due to some changes in the package they were supposed to refund an amount of Rs.6400. It is almost 2 months now and there is no reply from them. The reference number is 7792273. Please help me regarding this.
    Submit Complaint.. Submit Complaint..
  7. 03-01-2013, 11:01 AM #7
    SUPREMEVACATIONS
    Guest

    Thumbs down refund

    no refund by yatra -----
    usd & thb by namrata gupta last threee month
    Submit Complaint.. Submit Complaint..
 

 
« Regarding APSRTC Ticket Cancellation | no refund /no mail id »

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