I have booked a Return trip from Delhi-Bangkok-Pattaya-Delhi for 26th of june 2010.
The booking agent (Asif Iquebal <Asif.Iquebal@makemytrip.com>, Mob : +919874385306) has asked me to pay INR 20k for the advance. he organised an IVR for the same but because of his incapability he made me pay Rs 20000 , 5 times and that made it Rs 100,000.00 .
He then said sorry and then informed me that the rest amount will be refunded in a day or two. Even after 10 days , that amount has still not reached me and my credit card has charged an extra Rs500 for over balance.

Upon calling his manager(Mr Sudip, Mob :+919836523692) he asked me for 1 day time and after the very next day he is not picking the call.

They are only saying that some backend team is doing that and it will be done.

On this i have asked them to cancel my entire trip and refund me the entire money. It is clearly mentioned that i will get full money on cancellation.

Any suggestion on this.

Regards

Dear Aditya,

With reference to your post above, a MakeMyTrip representative is in touch with you to assist you offline.

Regards,

MakeMyTrip Care