I got a reference for Tantra Holidays, a tour organisor from justdial.com service. He offered me a package and followed up and sounded convincing, so a booked a Kerala package. Since it had air ticket booking, he asked me to pay advance of Rs.20000. His office is at Kandivali and i stay at dombivali, however he was willing to send a person for this. So i paid him by cheque. Since then i have been repending!! I paid him on December 31, however, did not receive any call from him till Jan end. In Feb 1st week, since i wanted to enquire something, i called him, but he did not pick up phone calls for a week and finally picked up when i complained to justdial services. He spoke to me and promised not to worry and that he was unwell, and he will contact me later. Now, again, he never called up till date. When i wanted to check whether he has made ticket booking i tried calling him and again he is not picking up phone. This time, he is not picking up phone even when i complained through just dial services.
I have requested justdial to blacklist him, and i want now to carry out legal procedure. Shouid i file police complaint, or should i go to consumer court, or should i do both?? can someone advise?


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