We have recently super bad experiance. This travel company has confirmed and commited ladies seat. And after start of the journey they didn't keep the word and they allowed some gents to seat besides the lady. I called the Kaleshwari office many times. Everytime different guy picked up the customer executive were very rude and shrewd. Initially they didn't care later after calling 3-4 times they said that the things are in place and they have called the driver and shifted the person to other seat. But in reality no one called the bus driver and whole night the journey was nightmare. Somehow my relative ( she is female) travelled in the bus no sleep and somehow managed to complete the journey.
The bus was Hyderabad-Nagpur and I called at their different customer service centres at 040-66466313 and 0712-2528925. I request you to choose other travel service if you have option.

Regards,
Prasanna Vinayak Wakhare,
Software Engineer,Microsoft corporation , India.