I have booked two tickets(Rs.3600/-) from Pune to Hyderabad 1 week prior to the travel plan, at the time of booking rebus people said that we cancel the tickets but there will be some amount deducted as cancellation charges.
And my plan changed before 2days ,but when i tried cancelling the tickets its not working. Then i called the customer care and said the same thing but they said its not possible to cancel the tickets like its not their responsibility.
Also why are they allowing the raise in ticket price when nearing the date , what extra service are they providing for that extra money we are paying.
Also the private travelers they deal with, they wont drop you at the target point instead they select a nearby common point and leave you over there all by yourself at early hours in the morning , the time auto walla's will charge like anything.
And they dont even have courtesy to inform of these details prior.