On 23 rd , i called cleartrip to book a air ticket from bhubaneshwar to Mumbai , Clear trip executive Ramesh Rao has given me a order id GP-234-0067541-582 and told your ticket is confirmed. Date of journey is 9th July 2012. On 25th June their agency Ghar Pay has collected Rs 9200/- by cash. After that , I called Cleartrip people to send me the ticket. When called they told me ticket price is increased and price is 13K , which is 4 k higher the booking amount told earlier.

This way they cheat the customer, while booking executive told you ticket is booked and now they are making customer foolish.

On 25th I discussed with the clear trip lead supervisor about my refund and discussed about the commitment , you are doing with the customer.

Finally he told you will get your money back and today is the 4th day. Neither I received any mail nor any call. While calling they are putting on hold more than 10 min and above and not getting proper response.

By this way they are wasting customers time and money. While in market a lot on ticket booking companies are available.

For last few days running pillar to post to get my money back.

You should take strict action on Clear trip and help me to get my money back.

Thanks & Regards
Basanta Kumar Rana
9223588534