This is a discussion on videocon television very bad service within the Television forums, part of the Electronics Appliances category; i brought a videocon television few months ago. it suddently didn't start on 16 jan, as it was on warranty ...
i brought a videocon television few months ago. it suddently didn't start on 16 jan, as it was on warranty period i complaint about it to customer care(18004194040# complaint no. deh1601120028, they send technician adesh joshi #9719295400# who sorted out the problem. but again after 10 days the television didn't start, complaint no.deh0102120089 dated 01 feb, this time they send another technician who after checking the tv went back and after two days again adesh joshi came #on 06 feb) and solved the problem after consulting other other technician on phone. again the television didn't start next day. this was intimated to customer care by sms, they also replied that your complaint is reopened but till now after about one week no one has came to check the television. the customer care is telling that they are sending urgent reminder to the service center at dehradun every time you call them. the service center at dehradun is telling that problem will be sorted out within 48 hours but even after 4 days they never send a technician. i even registered my complaint on videocon website but i think they are also deaf.now due to so much mental harrassment i don't want to keep this television. plz help me