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Damaged new lcd by tatasky technecian

This is a discussion on Damaged new lcd by tatasky technecian within the Television forums, part of the Electronics Appliances category; Hi, My name is yogesh deep.I bought tata sky and a new sharp lcd (32 inches) from Sargam electronics(A-3,paschim vihar) ...

  1. #1
    yogeshdeep is offline Junior Member
    Join Date
    Jan 2012
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    1

    Default Damaged new lcd by tatasky technecian

    Hi,
    My name is yogesh deep.I bought tata sky and a new sharp lcd (32 inches) from Sargam electronics(A-3,paschim vihar) on 12/1/2012.Next day Tatasky technecian came for the installation and while working carelessely he broke the new lcd.I had a word with his supervisor and he came to my place and said he can only repair the tv and instead of giving me a new tv he took my broken lcd and said he will get it repaired in 4 to 5 days.Now its been 12 days i have not got any call from him.I called him on last saturday and he said he will call him back after some time but did not get his call.i deserve a new tv but now instead of getting a new tv i am strugelling hard to get the replay fom tata sky.

    Name of the technecian who broke the tv is:Dilip 9990775881
    Name of the supervisor we took the responcibality of the damage:Mukesh 9810760352.

  2. #2
    Lalit is offline Junior Member
    Join Date
    Dec 2011
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    Hi Yogeshdeep

    You can address your complaint to Tata Sky's official twitter handle @tatasky. This has been really careless on the part of the technician. I faced an issue where I paid for the package amount but my account had been de-activated. All I had to do is submit my subscriber id. Their customer service team immediately gave a callback and my account was activated. I suggest you too should provide your subscriber id either here or tweet regarding your issue with this complaint link and am sure they’ll look into your matter and give your LCD back, repaired.
    Last edited by Lalit; 01-25-2012 at 01:32 PM.

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