I Have purchase LCD TV from Sri Thilack Furniture in Cuddalore - Tamil Nadu, on 13 Jan 2011

From 15 Dec 2011 we faced display problem,

We registered complaint on Sony Customer Care, please find information,

Product Purchased details,
Supplier : Sri Thilack Furniture
City : Cuddalore
Invoice No : CS-4154
Invoice Date : 13 Jan 2011
Product details,
Model No : KLV-22-BX300 INS
Serial No : 2429278
Complaint registered details,
Customer care ref : Anshika,
Complaint reg no : 9026349, dt – 21 Dec 2011,
Problem : Display problem ( No display at bottom side of the screen, line mark only displayed )
Product Purchaseddetails,
Supplier : Sri Thilack Furniture
City : Cuddalore
Invoice No : CS-4154
Invoice Date : 13 Jan 2011
Product details,
Model No : KLV-22-BX300 INS
Serial No : 2429278
Complaintregistered details,
Customer care ref : Anshika,
Complaint reg no : 9026349, dt – 21 Dec 2011,
Problem : Display problem ( No display at bottom side of the screen, line mark only displayed )


They came and told that, this problem will not covered under the warranty, you may need to service the TV on chargeable basis only,
the TV warranty period is still live, so we need this to solved by sony only, then they telling that , the TV panel is got damaged so this to serviced by only chargeable,

There is NO OUTER PANEL DAMAGE why i need to pay for the service i replied them, then they replied the damage is in the LCD so you need to pay for it,

As per there Engineer statement, For LCD TV life is very short, that why we offering warranty for One year, If you want long life better don’t go for LCD or LED TV's, IF It is the case they should tell the consumer that the TV is very short in the purchasing stage itself,

We are spending Huge money but won’t get good product,

enclosing the photo & Email sent by the Sony