Bravia klv-32s400a defective panel - Resolved
Good day to you !
This is in continuation of the mail, your request has been considered as a special case.
We are pleased to inform you that the parts will be replaced free of cost. However, we shall charge the service charges plus taxes and if you require us to pick up and deliver the Television, then the charges are extra.
The service centre will contact you in this regards and expedite the repairs accordingly.
We assure you of our continuous support at all times.
Thank you Sony India to resolve my complaint.