@rajesh 071269

Dear Mr Rajesh,

Hope your concerns are resolved and you are not facing any more issues with the product.
For further communication on this issue, we request you to directly get in touch with our toll-free helpline 1800-103-7799 or at sonyindia.care@ap.sony.com

Regards,
Sony India Team

I have purchased 26" sony lcd two years ago ( warranty of lcd was one year ) . Recently i upgraded my dth connection to hd.
To my surprise and shock hdmi port of lcd was not functioning and sony service centre is asking for rs 7200 to repair the same. Can any body help me ???

@CA RAJESH CHANDER GUPTA
Dear Sir,

Our service team is already in touch with you to help you with your concerns. Request you to follow the guidelines shared by our service team for resolution of your concerns.

Regards,
Sony India Team

I've bought a Sony bravia television 15 month ago. About 2 month agosome shadow appeared on the screen when I turn the TV on but theydisappear after some minute. But now there is a big brown shadow on thescreen and don't disappear. The screen become clear for some secondswhen I move TV.
What can I do?
Is there any way to repair it except changing the screen?

@safia1230
Dear Madam,

Regret the inconvenience caused.

We would like to check upon your concerns. Please share your complaint no. with us, we will need this information for further assistance.

Regards,
Sony India Team

i hav sony bravian model KLV-32T550 SERIA NUBER 1050498 I HAV BEEN USEING THE TV FOR THE PST ONE YEAR NOW JUST LAST WEEK THE PICTURE DOEST SHOW WHEN THE POWER IS ON WAT IS THE LIKELY PROBLEM

@AGEITU - Dear Sir,

Have you contacted our service team at 1800-103-7799 for assistance on this issue? We suggest you get in touch with our direct toll-free helpline at 1800-103-7799. Our service team shall help you get this concern resolved. You may also write to us at sonyindia.care@ap.sony.com

Regards,
Sony India Team

Hello my name Balbir Singh Rawat my. mobile -9210923693 in ghaziabad up last month i m punched Sony lcd 26 cx320 fist time in tv fix not dun then after week it fix but steels lcd cx320 is restart automate in running time i m call and mail to Sony but steels not. Respond. I am complaints to Sony lcd team.

Hi,
My 3 year old sony bravia is having the same issue.I checked with one of my friend who is in Samsung service.The first question he asked me was whether this TV was purchased during 2008-2009 period. He told me that 90% of Bravia TVs manufactured in 2008-2009 period is having issue with Panel or T-Con board.
I cant believe that a company like Sony is not taking steps to address this issue proactively and call back this product and fix this issue.Instead it is trying to make money out of this issue but didnt care about ruining the image of Sony. The customer investing a huge sum in procuring a product believing the brand image of sony will be upset in hearind about the cost involved in fixing this issue.

@Nizam -
Dear Sir,

Regret the inconvenience caused. Sony is always there to assist its consumers. We have a dedicated direct toll-free helpline at 1800-103-7799 where you can get in touch with us any time for any assistance on Sony products. We have service centres located in all key locations all over the country to help our consumers.

As far as your concern about the quality of TV is concerned, please be assured that there is no problem with any of our product. We would like to check upon your concerns. Please share your complaint no. with us here.

Regards,
Sony India Team

@Balbir Singh -
Dear Sir,

Our service team is already in touch with you for this concern. Hope your concerns are resolved at the earliest.
For further communication on this issue, please contact us at our official direct toll-free no. 1800-103-7799 or write to us at sonyindia.care@ap.sony.com

Regards,
Sony India Team

We are not satisfied with the service and the quality of my sony bravia LCD.
Purchase of LCD is my unfortune and painful because it had a severe display problem twice in a year and i m shocked that Sony products are having this types of problems.
Henceforth i will never buy sony products in future because Sony company has broken my trust in 31 July 2012.
If you have any humanity and honesty you must extend my LCD warranty period which has just finished in 31 July 2012.
I have been trying for getting extention of warranty since last April 2012 as concerned with your service man Mr.Raju but you have not co-operated me still now so i am very anguish and angry.
I dont expect such type of attitude,behaviour and service on behalf of you sony company.
I hope you may consider these all things and must do needfull work and i hope you will contact me on this mobile no.9890454075 because i want to talk with you.

-Dr. Amir K. Dhuka

@Amit - Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. We will need this detail to assist you further.

For further communication on this issue, please contact us at our official direct toll-free no. 1800-103-7799 or write to us at sonyindia.care@ap.sony.com

Regards,
Sony India Team

@Amit - Dear Sir,

Our service team is already in touch with you. Hope your concerns are resolved now.
For further communication on this issue, please contact us at our official direct toll-free no. 1800-103-7799 or write to us at sonyindia.care@ap.sony.com

Regards,
Sony India Team