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Thread: Panasonic plasma TH-P42U30D

  1. #1
    harry.s.r is offline Junior Member
    Join Date
    Jul 2012
    Posts
    2

    Default Panasonic plasma TH-P42U30D

    Hi,
    i brought a panasonic plasma from satnam electronics GK-1 in august 2011. After using for 8 or 9 months i recognised screen burnin issue.
    puting this in consideration i lodged a complaint on Panasonic help line no. they registerd the complaint and sent 2 engineers to check the
    plasma. After checking the plasma engineer said i will first replace the board if the problem still exist we will take your plasma for the futher inspection by the sr.engeneer at service center. Then after 2 days they called back and said it is mention in the manual that screen burnin issue not comes under warranty period. but the engeneers who visited said its a issue and my plasma will be replaced and even the sr.manager Mr. Shakeel said the same thing before checking with the higher authorities. By this fact they misguided us and took our plasma which was in mint condition and there wasn't even a single hair line scratch on the Plasma.. when i went there for the checkup my panasonic plasma was with full of wear and tear scratches.
    even i have the comlaint no. which is 075035 now im extremely disappointed with them i want you to take serious action on them. for misguiding us and for the roughly use of our plasma and for replacement.

    Paramjit singh
    complaint no. 075035
    e-mail- pjstheathi@gmail.com

  2. #2
    Join Date
    Jul 2012
    Posts
    30

    Default

    Dear Customers,
    We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
    We have made a note of your complaint and request you to kindly provide us with your address and contact details so that we can look into the matter.
    For any further assistance, please feel free to write in.
    Regards,
    Panasonic India

  3. #3
    harry.s.r is offline Junior Member
    Join Date
    Jul 2012
    Posts
    2

    Default

    yes my address = 1681a/2 GovindPuri extn kalkaji new delhi 110019. and my contact details are 9999969231 01126025121 9810690968

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