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Panasonic Tv.Model No:Tc-21Rx20cs

This is a discussion on Panasonic Tv.Model No:Tc-21Rx20cs within the Television forums, part of the Electronics Appliances category; Dear sir.I purchased 1 panasonic tv from Patna. dealer AARYAN ENTERPRISES<br>My Tv was not working properly.I call patna customer care ...

  1. 06-30-2012, 12:47 PM #1
    jawedalamkh
    jawedalamkh is offline Junior Member
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    Thumbs down Panasonic Tv.Model No:Tc-21Rx20cs

    Dear sir.I purchased 1 panasonic tv from Patna. dealer AARYAN ENTERPRISES<br>My Tv was not working properly.I call patna customer care Tel No:06122232104<br>They send service engineer.Name:Mr.Jamshed. Mob No:9835077775.he checked<br>Tv.Finally he told me Tv Ic is damaged.he removed and took complete print board<br>to his workshop.he told me he will return within week.after 1 week when i call<br>they told me&nbsp;next 10 days.7days before,after one month,&nbsp;customer care &amp;engineer<br>very roughly inform&nbsp;me to&nbsp;buy Tv from LG or Samsung.IC is not available.But I am<br>surprise why they,not return my ckt board.I am afraid may be Customer care or<br>engineer sold my printed ckt board.Now I am not getting any response.Pl.call above <br>No.and kindly arrange to return tv parts.I shall request u.Pl.Take Legal action.<br>I shall request to bihar people.dont buy any product of panasonic in bihar.there is no<br>service in Patna<br>Thanks &amp; Regards<br>Jawed Alam<br>Patna<br><br>
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  2. 07-16-2012, 04:32 PM #2
    Panasonic India
    Panasonic India is offline Member
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    Dear Customers,

    We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
    We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, address and contact details so that we can look into the matter.
    For any further assistance, please feel free to write in.
    Regards,
    Panasonic India
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