I recently booked a Meru cab at Bangalore to pick me up from my residence at 4.45 AM on 7th Februrary 2011. I did the booking on the previous day at 10.45 AM and promptly received an SMS stating that they will pick me up and inform me 30 minutes to departure. I waited till 4.45 AM and then called the Meru cab contact number and they responded that they have cancelled my booking. I was flabbergasted at this lackadaisical attitude of Meru cabs. They did not even send me an SMS prior to departure. When I mentioned this to them, they said that my mobile was not reachable.

I had high regards for them earlier. Now their service has truly gone to Dogs !

I no longer want to trust them - Atleast in Bangalore !