this is the second time when we suffered because of booking Quick Cab Services. On 04th May 2009, my husband called Quick Cab Service and booked a cab from saket to Airport, which was suppose to come ta 5 a.m to our place. We received the following confirmation sms from the company -
" Thanks for choosing QuickCabs.
Booking Id:44048,
Cab no:DL 1RY 1118,
Chauffer: Karan Naushad, Cell:9311911118. "

On 5th May morning, nobody came, when my husband called the driver on the number provided in the sms, he said that he is in gurgaon and nobody informed him of the pick up timings and his cab has a breakdown. There was no intimation or apology from the company's side. My husband has to take an auto otherwise he would have missed his flight.

Similiar incident happened with my sister who booked quick cab from saket to gurgaon. Only on calling the driver , he said that nobody informed him of this pick up nad when my sister called their customer care, they said that our driver is on his way.

Quick cab is an example of lack of responsibility. The purpose of having such a facility is to timely reach on the desired destination. But they are so unreliable that it is better to call your local cab wala or an auto rather than going for such organized cab booking companies.

Government should take some action against such service provider's who take customer's for a ride. Its about the inconvenience and panic caused when the customer comes to know at last moment that the cab which he has booked is not coming.