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Indiatimes shopping con jobs

This is a discussion on Indiatimes shopping con jobs within the Suggestions and Feedback forums, part of the General Discussions category; I had ordered for KINDLE FIRE TABLET on 06/12/11 by telephone call as directed in the advertisement and as per ...

  1. #1
    Thomako is offline Junior Member
    Join Date
    Dec 2011
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    1

    Default Indiatimes shopping con jobs


    I had ordered for KINDLE FIRE TABLET on 06/12/11 by telephone call as directed in the advertisement and as per the directions given by your personnel who had taken the Order,

    An Bank DD was send along with a note hand written with my contact details was enclosed.

    Thereafter despite numerous enquiries and complaints to the Call Centre,
    I have not even received an intimation/acknowledgement for receipt the Bank Draft, \
    Nor did I receive an Phone Call. Some persons there in your Call Centre told me the procedure was 15-working days for receipt of this product. AFTERWARDS THEY HAD ADMITTED THAT THE BANK DRAFT WAS RECEIVED .
    The concerned Courier Company's Website indicated that the letter had been delivered at New Delhi on the 08-12-11 itself.
    EVEN AFTER TEN DAYS PAST THE ORDER AND EVEN NUMEROUS CALLS TO THE COMPLAINTS SECTION THERE HAS BEEN NO RESPONSE FOR EVEN RECEIPT OF THE BANK DD.

  2. #2
    meritindia is offline Junior Member
    Join Date
    Jul 2011
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    Default Indiatimes Fraud

    I am also one of the victims of Indiatimes fraud and sloppy customer handling tactics.

    I ordered one Panasonic KS TG 7233 triple set cordless phone and paid Rs. 4999/- (order id-30000090147) as the quoted price through netbanking on 14 Feb., 2012. As per the response available on line on behalf of the seller, the site indicated the delivery of the product by 24 Feb., 2012. But the product arrived much ahead of the delivery schedule on 17 Feb. 2012. However, pack arrived with the wrong product - the adapetrs with the phone are of British standard, so the phone instruments would not connect with Indian sockets.

    The complaint made immediately upon seeing the product resulted in a belated response from Indiatimes with a BIG SORRY. The gist of the long story is that I have been getting e-mails from indiatimes every 4-5 days saying that they are constantly following up with the merchant to replace the product.

    It is more than a month - no refund, no replacement. I never had such a horrible experience with any online shopping sites except this.

    I wish your Forum could teach a lesson to Indiatimes.

    Dr Rajendra Prasad
    New Delhi

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