Dear Sir, The woes of Consumer Litigants in India can be mitigated not by changing the height of dias, dress of judges comprising the Bench of Consumer Court or such other cosmetic reforms in the redressal system for consumer grievances, but by reducing the period taken by the consumer courts in disposing of such consumer disputes. There are hundreds of cases pending for disposal in Delhi State Commission for Consumer Grievances Redressal for the last 9 to 10 years. Kindly therefore the National Commission or the Ministry for Consumer Affairs instead of merely celebrating the Consumer Year or Week , should find out ways and means for quick disposal of consumer disputes.


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