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False commitment - Kotak Securities

This is a discussion on False commitment - Kotak Securities within the Stock Market forums, part of the Investment category; Hi, This is Chandrakant Tiwari and I have my trading account with Kotak securities for last 3 months. Code - ...

  1. #1
    chand2512 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default False commitment - Kotak Securities

    Hi,
    This is Chandrakant Tiwari and I have my trading account with Kotak securities for last 3 months.
    Code - 28OS0

    When I opened my account, I paid the cheque of 50K and I was told that my brokerage charges will be 10 paisa settlement and 1 paisa intra day per 100 rs.

    But when I checked my statements now, it is 40 paisa and 4/5 paisa or 0.4% whichever is higher.

    I have already complained thrice about this fraud but no help from kotak bank.

    I have checked with my friends also, they say this is very common with Kotak securities. While opening the account they commit something else but the actual charges are way too high.
    Thy guy whom I dealt with while opening the account has left Kotak securities and other are shying away to answer my questions. I have sent several emails to
    service.securities@kotak.com but no response, already called their customer care number 4 times but no help.

    Not sure what to do with these guys, and how come these banks involved in such a well planned fraud.


    Thanks,
    Chandrakant Tiwari, Hyderabad

  2. #2
    CustomerService_KotakSec is offline Junior Member
    Join Date
    Oct 2010
    Posts
    15

    Default

    Dear Mr.Tiwari,

    We hear you. Please be assured that we will look into the matter and address your concern at the earliest. You can also write to us at ks.escalation@kotak.com

    Regards,
    Team Kotak Securities

  3. #3
    CustomerService_KotakSec is offline Junior Member
    Join Date
    Oct 2010
    Posts
    15

    Default

    Dear Mr.Tiwari,

    We hope the matter has been resolved to your satisfaction. Please feel free to write to us on ks.escalation@kotak.com for any further details.

    Regards,
    Team Kotak Securities

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