I am a client of tata securties and due to there website technical fault. they loss me about 30040 rupee


I had placed a buy order of NIFTY option 4800 put-1000 quantity in 61 rupee.but when that order does not pass, then i change the price 61 to 70 and then full order quantity passed and i sale 1000 quantity at 80 rupee. That time order book was showing 1000 quantity buy and 1000 quantity sale.
But the problem arises when,at market close i recieve the order details by email, which was showing the 1800 qty buy and 1000 sale !!!!


because the website was not showing 1800 qty excuted, i sale 1000 qty and later i come to know that 800 qty is remain pending


First when i complaint the company about this matter and they took so much time to check the system. And in between after nearly 48 hours


the market price of this has been break down alot to nearly half and unwillingly i have to sell 800 qty in 25 rupee at the loss of 28800+brokera


while trading, order book was showing me 1000 qty (which i later come to know was 1800qty)
Here, i want to know that, how is this possible that Order Book shows 1000 qty buy and 1000 qty sale,on the other hand Trade Book shows 1800 qty buy
the company send the order book showing the remainig orders that was excuted at there privious time, which is not possible !!


The company has no answer to it and after a month, they said that "you shoud see the order excuted match only"
i had even asked this matter to top mangegetment of Tata seurties like-SWARNA SONI -delhi head ,SANDEEP SAIN bombay head my relationship manager


and company,s IT expert-RAJESH.PILLAI , but didn't get any satisfying answer from them


Because of this company,s bad internet trading system, i suffered the loss of 28800+brokerage

i have all the screen shot of that pages

my cliant id on tata securerties is-1011219
order dispute date-9 aug 2011 pritpal singh-indolord@gmail.com