Complaint against SMC Global - Unauthorised trading from my account - demand for compensation for mental harrassment and non-fullfillment of promise

I had opened a demat cum trading account with SMC Global Securities by paying Rs 1500 as account opening charges in the month of August 2009. I had hardly done 4-5 transactions in the account when suddenly in September 2009, unauthorized trading took place in my account. 200 shares of NDTV were bought and sold from my account without my knowledge. When it came to my notice, i stopped trading in SMC Global. Thereafter, I tried to contact Mr Jigar Shah, Mr Bakkan Shah and Mr Sambhav Shah several times over phone, but I was either put on hold or I was not responded properly. So, at last, i was forced to lodge a complaint with SEBI in October, 09. Even after that, i continued contacting SMC people but i could not get a proper reply. Suddenly, on January9, i received a letter from NSE office (one copy was marked to SMC Global) wherein they had instructed SMC Global to solve the dispute in 10 days. Then on 13th Jan, i was contacted my 2 people from SMC Global Tamanna Keen (Ph No 9624098640) and Sambhav Shah (Ph No 9904000209). More than solving the problem, they were interested in closing the complaint in SEBI's Books. They handed over a cheque of Rs 230 and odd and got a letter signed by us stating that the complaint is solved. On our demand of closing our account, they got a account closing form signed by me and promised to hand over the proceeds within 5 days. After that, 2 months have passed. Whenever i call these people, they tell that I can contact anybody or lodge a complaint anywhere, they are least bothered.
Thus, i demand the following:
1. Everyone opens a demat account to make profit from market. Since, i could earn nothing and instead i have lost faith in SMC Global, i demand my account to be closed with immediate effect and also, i want my account opening charges of Rs 1,500 to be refunded.

2. I demand complensation for mental harrassment for the rude behaviour of SMC Global employees especially Tamanna Keen.

3. I demand compensation for closure of my complaint so late (nearly 3 months) which had led to increase in my stress level.

I expect an immediate and positive action from your side in order to protect the consumer's interest.

Regards
Shraddha Dwivedi
SMC A/c No: KSN0371
My contact No: 9727167031

Address of SMC Office:

SMC Global, A-304, Himalaya Arcade, Opp Vastrapur Lake, Vastrapur, Ahmedabad - 15

I would like to inform you that I, Ranvir Singh,hold a offline Demat and trading account with SMC GLOBAL SECURITIES LIMITED and that without my consent the SMC fellow pursue the training which results a loss for me. And lastly they asked me to clear our debit. I complaint in SMC for all of this matter then SMC says, we are not liable for all this matter we can’t do anything and clear our account, If you are not clear the debit we sent you a court notice. So, Please Sir, I am Very Poor person, I have no money Now. I had lost Rs. 100000.

I have written a mail for SMC for that you give me your telephone recording proof. But SMC do not anything.

I have written send this mail many times but no response.

DEAR FRIENDS THIS IS A VERY DIFFICULT SITUATION FOR ME TO TACKLE AND PLEASE HELP ME WITH THE SOLUTION FOR THIS AS SOON AS POSSIBLE. IF YOU CAN PLEASE MAIL ME YOUR ADVICE AT rana.ranvir1@gmail.com. I ALSO SEND THIS DETAILS FOR SMC and SEBI, But both have not take any positive response.

I have 3rd time complaint in consumer court but no response till now,

Please sir do something.

Ranvir Singh
Client ID : NOA 0040
Mobile : 9818972982
Email: rana.ranvir1@gmail.com

I would like to inform you that I, Asha Panda,hold a offline Demat and trading account with Pereira group the sub broker from SMC GLOBAL SECURITIES LIMITED and that without my consent the Pereira group fellow pursue the trading which results a loss for me. And lastly they asked me to clear our debit. I complaint in Pereira group for all of this matter then Pereira group says, we are not liable for all this matter we can’t do anything our account, they create a loss of Rs. 53000/- in my account.
I hereby request you to kindly look in the matter do the necessary action at your end.
my email id is pandat07@gmail.com

Hi,

I do request to all the SMC Global demat account holder, please make a group of all the suffered clients.
To teach these guys lesson to save others in future.

I am also suffering from the heavy losses incurred by one of SMC Global Darya Ganj Delhi branch employee Tarun Arora.
Make requests to all take this matter up.

Regards,
Jitendra

I had my trading account with MSB E-TRADE SECURITIES LIMITED, it was really worst day of my life when i did not paid proper attention to this company background and its useless employees.

A person by Name Manish Bajaj who sits in 203, AGGARWAL PLAZA, SECTOR-14, ROHINI, DELH-110007 Office of MSB E-TRADE SECURITIES LIMITED has done Illegaly trading through my account and incurred heavy losses to me.

When i talked to his Director Manish, he was also responding to complain unwillingly. Which seems like it is in their habit not to give attention to such calls.

When i registered a complain with this people and also refused to confirm about my trading even then, these people were not responding properly and did not paid any attention to my complained till i wrote strong mail.

After 15 days they said that it is not at all Illegal trading this was done by my consent.
When i talked on this issue with other persons, came to know that this is their common practice.

I request to all the people who do trading and interact mostly on phone, please do not do trading on phone and specially beware of MSB E-TRADE SECURITIES LIMITED . Where even after refusing confirmation Call does not matter, they are running confirmation call for Formalities.

If anybody can help me on this to take up this issue forward, will be appreciated and will save other person also in near future from such type of brokers.

I am very much interested to teach these guys serious lesson, to save other in near future