Hi Sir ,
I wanted to close my demat account 3 months ago . I called HDFC customer care and confirmed that my nearest branch Malkajgiri has demat account services where I can the close the demat account . So I went to nearest HDFC Bank at Malkajgiri . I asked the Demat account section person about the closure forms . He told they will not accept in that branch and suggested me to go some other branch which is far away from my place . After raising a complaint through customer care they accepted my closure forms ( given by the manager HDFC bank Malkajgiri) . I was shocked to hear when Manager was saying they dont have the competent people in the branch for demat account so the manager sent the forms to Lakdikapul branch . I gave my contact number to Bank Manager to call me if any issue exists. . Next day I got a call from lakdikapul branch saying that the forms are old one and I need to fill in the new form and submit in the Malkajgiri Branch . As I am a software professional I am following up it only on saturday . Every week on saturday i go the bank , when I ever I go the bank manager is not available . I told the Demat account person to inform the manager about my closure status and call me so that I can come on a week day and complete the closure forms , Till now I did not receive a call from any person from that branch .
I had a really good opinion about HDFC Bank untill this issue . Please do the needful .
My demat account number : 30351963
Name : Saikishore Sunkara
Branch details :
Address : 1 - 212, Saptagiri Bhavani Nagar Malkajgiri Vani Nagar Bus Stop, Beside Anutex Showroom Hyderabad-500047 Andhra Pradesh India
Thanking you ,
My contact number is 9000094112 . I am waiting for any suggestions .