I have a problem from 22-07-2010. Problem is that Rs. 30 deduct from my account. when I talk to Customer Executive , he told me you have activated Najara pack thru R- World. I also told the Customer Executive i didn't activate this pack because Najara Pack is not listed in my R- World menu. Then he gave a complain no. 132591789 dtd 22-07-2010 and he said to me after 48 hrs. problem will be resolved. After calling I also receive a msg from 59111 dt 22-07-2010 msg is “Dear Customer, thank you for contacting Reliance. Your Service Request No. is 132591789. Your request will be resolved in the next 2 Days.” After waiting more than one week problems not resolved. Again I call to Customer Executive he also give a complain no. 133410918 dtd 31-07-2010. but still till date problem is as usual. I talk many times to Customer Executive he/she said your complain is going to our concerned deptt. when ur problem is rectified in our team will call u or msg. But till date I haven't recd call or msg. He also block my no. I didn't call to Customer Executive. I also want to activate DND (Do Not Disturb) Service. Many times to told Customer Executive but he didn't take action. My opinion is very bad for reliance Customer Executive, Everyone telling a lie.


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