+ Submit Your Complaint
Results 1 to 11 of 11

Gold gym fraud

This is a discussion on Gold gym fraud within the Slimming Products forums, part of the Medical category; This is Sunil and I join "Gold GYM" in Cybercity (Tower 9B) in Gurgaon on 1 Year package. I paid ...

  1. #1
    sunil_0915 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default Gold gym fraud

    This is Sunil and I join "Gold GYM" in Cybercity (Tower 9B) in Gurgaon on 1 Year package. I paid Rs 18,000 for membership in lieu of quality of services which is expected out of International Brand like "Gold Gym". Since July this gym has closed for more than five times, sometimes as long as 5-10 days and is now completely closed. This erratic behavior was explained earlier by Gym Management as technical fault (Air conditioner failure etc.) and now...there is nobody to answer...as gym is closed.



    In November, AC of gym was not working and whole area was smelling...... . After brief cardio ...I could not stand that smell and decided to call off. To my surprise ....i found that there were no towels in changing room .....due to non payment of dues to cleaner ( as told by house cleaning staff ). In December, GYM also lost the light and water connection but still they kept the gym open .... assuming that members can still use this gym ..without AC, water , light. And for last 15 days... its completely closed. I am trying to chase.... management of the gym (Mrs Poonam) for quite some time.... but it seems she is hardly visiting her office in gym these days.


    I think ...I had given enough opportunity to management to mend their ways but things somehow are not working. Hence, I want my membership . I want gold gym international to look into this matter (as I joined this gymbecause of Brand name attached to it and not the local franchiser (Fortune Trading & Mining co. (and on bill it shows, "A Licensee of Gold's gym Franchising Inc, USA)) ) and do the needful as soon as possible.

    As evident from their behavior ( not picking up our phones & no answer to emails; not showing up at gym and fooling around with new deadline every time for last three months), they does not want to be solving our problem. We (18 goldgym members at building 9B) have decided to take our case to court and pursue our compensation through legal process only, as all other means have failed.


    I am also making "Gold gym India" party to this legal notice as they didn't do enough to prevent their name be misused and in a way contributed in getting us harassed by this franchise owner. For us, Gold gym India and franchise owner are on same side and we are left with no choice but to take a legal route , and we are also bringing this thing up in Media.. so other don't get cheated like us.



    Posting it on this webpage..... as others don't get cheated like .........

  2. #2
    punyasandhu is offline Junior Member
    Join Date
    Jan 2012
    Posts
    3

    Default

    Hi Sunil,
    Glad to know that you and other members have taken up this issue in court. I'e faced the same problem with Gold gym cyber city.
    I took a 1 year membership (for Rs 24,000) from Gold's gym in Cyber city (Gurgaon) on 12 September 2011. Within 2 weeks of taking the membership, the gym started having A/C shutdown problems and hence I couldn't work out there. I complained to their customer care number (0124-4973900/ 1-16 and 9717226777) many times and they kept telling me the A/c would start functioning after 1 week.
    After another month, the gym shut down completely. As you said, there's no air conditioning, no water or even towels. The equipment is still there and there is a guard, but no receptionist or other staff. The customer care number is also not functioning. Also, I recently noticed, that they've taken off the Golds Gym logo from that building as well. Looks like they're all packed and ready to leave.
    I would be happy to join the group that has filed a court case against Fortune Trading & Mining Co. (as it says on the gym ID). Please let me know how. My email is: punyasandhu@gmail.com.
    Thanks,
    Punya

  3. #3
    Prashant0027 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default

    Hi Sunil - I and my wife have had the very same experience with this branch and are looking to file a case against this gym. We started our membership in August 2011 and were barely able to go for a month before things started falling apart and the gym became unusable. The conditions September - October onwards were completely hopeless with the AC not working and the whole place stinking. It ha eventually shut down I believe, but the equipment and logo's outside were still there.

    Now it seems they have removed the branding and Logos also from the space - Jan 2012

    Please let me know if you have already filed a case against the gym management - I would like to join you in this quest!

    Cheers,
    Prashant

  4. #4
    rajatbhandari17 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default

    Hi,

    Faced the same problem. Paid 24,000 for the annual membership. Tried mailing to the Golds Gym India operations. They say that the franchisee of Gurgaon (Cyber City) Golds gym was terminated 9 months back and have asked to file a complaint along with other members to them, to make their case stronger (I dont know what case they are talking about).
    They have provided with contacts:
    Legal@goldsgymindia.com; nikhilkakkar@goldsgymindia.com & 9223219537 (Chaitali)

    Cant say if it is going to help.

    Trying to figure out the 3 partners contacts who ran the franchisee and next step to file a case and recover the money back.
    Sunil in case you along with 18 members have already filed a case please let me know so that I can join the wagon. Otherwise lets make a forum on any social networking site to file a strong case and follow up on the issue. My mail id is: rajatbhandari17@gmail.com

    Regards,
    Rajat

  5. #5
    kg1
    kg1 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default

    Hi, I also paid for the annual membership and faced the same problem.
    Please update on the status of the case and let me know how I can join in.
    My mail id is : gupt_khush@hotmail.com

    Thank you.
    Regards,
    Khushbu

  6. #6
    punyasandhu is offline Junior Member
    Join Date
    Jan 2012
    Posts
    3

    Default Any updates??

    Hi - any updates on this? Pls let me know how I can join the folks who have put the case in Consumer Court.
    Thanks,
    Punya
    punyasandhu@gmail.com





    Quote Originally Posted by kg1 View Post
    Hi, I also paid for the annual membership and faced the same problem.
    Please update on the status of the case and let me know how I can join in.
    My mail id is : gupt_khush@hotmail.com

    Thank you.
    Regards,
    Khushbu

  7. #7
    RAMGOYAL is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default

    Hi,

    I am facing Same problem, I took the GYM member ship in Nov 11 first weak for 24,000. After one month gym found closed , tried best to get money back, but all in vain. If any one can help,kindly tell.

    best regards,

    Ram Goyal

  8. #8
    ultm8girl is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default Gold Gym-Unethical operations

    Hi

    I am Poonam and I also joined the gym on 4th July 11 and on their insistence even took a personal trainer. Within one month of my trianing they fired my personal trainer and did not replace him with any fixed person resulting in couting of my sessions but every time with new person and not stabilising it. I have experienced the same what others have mentioned. The gym prob functioned properly till aug and after that it was closed on number of times and if open it was not possible to use the GYM coz there were no towels no AC no water etc. I had also filed a complaint on Gold Gym's wen site but they have not replied till date. I paid Rs 19566/- and have not even availaed services for even 50%.
    I also got to know later that Gold Gym had revoked their franchisee with them many months ago but if so how dod Gold Gym allow Ms Ponam (owner of cyberciti Gym) to continue using the board.
    Hope sone one will do justice.
    BR//Poonam

  9. #9
    sjoshi1982 is offline Junior Member
    Join Date
    Mar 2012
    Posts
    1

    Default

    Hi Sunil,

    I am facing the same issue with Gold gym, within week of my joining the closed the operations and i have paid 15000 rs for 6 months....please give me your email id or phone no so i can further get in touch with you.

    Regards
    Suraj

  10. #10
    shrgoy23 is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Default

    Hi

    I m also faced the same issue with Gold gym, i have paid Rs. 13500 for 6 months membership and utilise just 3 months and they shut down the gym. Hope we all get our money back..

    Regards
    Shruti

  11. #11
    Chandersharma Guest

    Default Gold Gym Fraud

    Mine story is almost similar as above. I took yearly membership of Gold's gym at building 9-B, Cyber city, DLF Phase -3, Gurgaon on 16th august 2011 for 26500/- rs. approximately. After normal operation for around 1 month, gym was closed for around 2 weeks in the start of september for some AC issue and a sms was received from Gold Gym that it will be adjusted in membership. After that I was out of station for around 3 months due to my company work.

    When I came back in december, I am seeing the Gym closed in the building without any notice on the door.

    As confirmed with pranav (Gold Gym employee) on phone that Gym is no more a part of Gold Gym now. They provided other email ids like of Chaitali and Legal teams. They responded like case is going on and the party is not appearing in the court so they are not sure about when the case will be resolved. If anyone has filed a case in consumer court please let me know so that I can join the proceedings. My email id is cnd181@gmail.com

    Thanks
    Chander

+ Submit Your Complaint

Similar Threads

  1. Be careful before you pledge your gold to avail india infoline gold loan
    By brian nathaniel soans in forum Stock Market
    Replies: 8
    Last Post: 12-15-2011, 10:49 PM
  2. GOLD INTERNATIONAL MARKETING PVT, LTD IS fraud
    By PAWAN.AGM in forum Product And Services
    Replies: 0
    Last Post: 07-23-2011, 04:34 PM
  3. Fraud by gold crown vacations.
    By Unregistered in forum Product And Services
    Replies: 0
    Last Post: 10-20-2010, 04:53 PM
  4. Replies: 4
    Last Post: 06-05-2010, 06:06 PM

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •