Respected Sir/Madam,

I have submitted a complaint against France Vita Natura Pvt ltd. as below but there is no response from these many days. please tell me what to do and to whom i should go for the complaint. please help me

Iam shiva kumar student from Hyderabad, Cell:9553771701, I purchased Bromilin weight loss capsules for 20kgs weight loss from
"France Vita Natura Pvt Ltd"
Email: enquiry@francevitanatura.com,
Call Us ORDER SERVICE: 0413-2229064
CUSTOMER SERVICE: 0413-2227222,
Held at:
France Vita Natura Pvt. Ltd
110, Kamatchi Amman Koil Street,
Pondicherry-605 001.

used by my mother to reduce weight, but there is no result of using the tablets/capsules, she didnt lose her weight at least 2 kgs, and i returned the empty boxes with the bill receipt 10 months back, but there is no use of using the and returning the boxes, i begged to return my money back for many times, but the france vita natura pvt ltd. are not sending the money since 10 months and no proper responce, they talk rashly, what to do iam getting headache we are poor people that why iam begging since 10 months, its my {part time job} one month salary amount spent for the tablets.

they are going on extending the time period for 10 days when i call to them, and i have sent a mail on 23 april 2011 by requesting them to send the money and if there is no responce il go to consumer forum. i cant bare this metal torchure.

I hope the kind officer can do a favour to me. and take necessary action on france vita natura pvt ltd.
thanking you,

yours obediently,
shivakumar
H.NO: 1-56,
Mallampet{V},
Quthbullapur{M},
RangaReddy{D},
Andrapradesh state,
Cell: 9553771701.