respected sir/madam,
there's a cafe coffee day in aggarwal funcity mall, karkardooma, delhi. i visited it today and ordered a mocha cafe delight and one more drink. but they served us old stuff. even the smell of the cream was so bad and when we tasted it, we felt like puking. i asked them that first of all it is not fresh how can they serve us such things, secondly it tastes entirely different on other cafe coffee day as it contains a little amount of coffee too. but they served us with only old ice cream and smelling cream. when we asked them to us their customer feedback form or complaint form. they gave us their billing register manual one which already had a page torn out. that is why we chose to write a complaint here. since it is really bad and the way they behaved was not at all acceptable. i hope that atleast some action is taken against all such frauds and they should not be permitted to cheat us like that.