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Complaint Against IRCTC

This is a discussion on Complaint Against IRCTC within the Railways forums, part of the Transportation category; Sir, Myself vijay waghmare was booking a ticket from nagpu to mumbai at 15/11/2011 at 5:30pm.due to some technical problem ...

  1. #106
    vijay waghmare Guest

    Default Refund

    Sir,
    Myself vijay waghmare was booking a ticket from nagpu to mumbai at 15/11/2011 at 5:30pm.due to some technical problem transaction was no completed but Rs 375/- has been deduct from my HDFC credit card.
    So requesting you please refund my deduct amount Rs 375/-.

    Thank,

    Vijay Waghmare.
    9664401836

  2. #107
    Unregistered Guest

    Default amt has been deduct but ticket not booked

    sir ,
    i ganesh maurya from nerul, navi mumbai . on 11/ 11 i had booked two tickets for gorakhpur to mumbai of the amt 2474 . but as soon as i clicked on payment option the power gone and computer closed . after two hour i found that amt. has been deduct from a/c n my tickets not booked shown in my booking history i tried many time on 139 no but they are not responding us .
    please help me n refund my whole amt 2474 .
    thanking you .
    file://localhost/C:/Users/admin/Desktop/CCF11182011_00000.jpg this is my saving a/c pass book xerox show that 2474 amt. credit to irctc a/c

  3. #108
    kavitha.rassd Guest

    Default Mentally Retarded Concession

    Sir,

    My brother is mentally retarded. He is 40 years of age now. The medical certificate that we have to produce for railway concession has to be renewed every 5 years. I suppose the Railways is very optimistic that mental retardation after 40 years is curable. The certificate has to have the medical practitioner's name, hospital name, and Registration number on the seal I suppose. Now, if the doctor does not have his/her name and registration number on his/her seal what is the consumer supposed to do? The doctor should not write his name and registation number but should have it in the seal is what we were told. We had to return back and had to take my brother again to the doctor. It is not that easy to keep moving him just because the Railways gets whimsical about the medical certificates, in certain special cases, being valid for 5 years. Can something be done about this?

    Thank you,

    Kavitha

  4. #109
    premnirmla Guest

    Default Refund of Money

    Dear Sir,

    I am D M Tripathi. I had booked ticket on dated 25/11/2011 for 27/11/2011 PNR Number 6403948539, & Transaction ID: 0421354757 amount 668. Tranin 14055 was was 14 hours late so we cancelled that ticket & filled TDR but there is no any confirmation, how much time it will take to refund money. please see this matter & support for refund money.

  5. #110
    sopravin Guest

    Default Amount Detection

    Sir

    I m pravin srivastava from Nagpur . i booked the one E- tickets from irctc login for Ngp to Pune which total fair is Rs. 353.00. . bt my balance is detect two times from my A/C at same days . so plz earlier take the action .

    Thanks for this.

  6. #111
    vikas chopra is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default

    complaint against IRCTC for cheating with customers( about refund of cancelled tikcet).

    sir, i have cancelled the ticked but very less amount received. The detail as under:-
    1.PNR No. 630250844 journey dt.23.11.11 ,cancelled dt.24.11.11 due to 12 hrs late, Paid 1286.00 but refund only Rs.616.00.
    2.PNR No. 2656067014 journey dt.26.11.11 ,cancelled dt.24.11.11, Paid 766.00 but refund only Rs.496.00.
    3.PNR No. 2656468102journey dt.27.11.11 ,cancelled dt.24.11.11, Paid 596.00 but refund only Rs.446.00.

    Please not my complaint and refund my balance amount as soon as possible.
    Thanks & regards
    Vikas Chopra
    9215398658
    chopra008@yahoo.com

  7. #112
    swati parmar is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default refund of cancelled ticket

    dear sir/madam,
    i have cancelled two tickets on 16th of dec2011
    my pnr no is-2429496149,6103699314.
    refund money has not been returned in my a/c yet.
    my irctc login id is adarsh9973.
    please check into the matter as soon as possible.

  8. #113
    charanjit singh is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default

    dear sir/madam,
    I didnt travelled on train, i filled TDR for passenger not travelled, inresponse i get answer that i travelled on train. thats totaliy a lie. i missed my train. the ticket checker marked me as travelled. and may have taken bribe from any passenger and gave my seat to him. as a result railways got two benefits. 1 my money and 2. bribe. Rather than irctc should have given me my money back by deductiing penalty for not travelling.

    ticket details:-
    pnr no- 2426217937
    date for journey- 7/10/11
    eticket booked on -14/9/11

    my mobile-8896308330.
    Last edited by charanjit singh; 12-25-2011 at 06:33 PM.

  9. #114
    manoj is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Thumbs down e-ticketing

    dear sir/madam
    I've booked an e-ticket of sdah rajdhani for convience of my 6 month's pregnant wife and 5 yrs little son with choices for 2 nos lower birth but 'my lord' its irony of the system that firstly it didn't accept my pety choice and when I opt for no choice then it gave me THREE NOS UPPER BIRTH for easy convience of my loved ones. THANKS E-TICKETING INDIAN RILWAY

  10. #115
    neha_hcl_1 is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default With irctc money didn't get refund PNR 2229972380

    From 25 January One month will be over but I didn't got my money refunded for PNR no 2229972380 with IRCTC

  11. #116
    RKTELECOME Guest

    Default Cut my amount in my sbi account for failed transac

    DEAR SIR,
    I sanchit tanton the atm holder of sbi account requested to refund my money as due to failed transaction. my reservation is not conform due to failed transaction but it cuts amount of Rs.5383 in my account of sbi. my account no is 30306698878. so i requested to refund my amount of rs 5383 due to failed transaction.
    I m highly obliged for refund my amount of rs 5383 only.and this stabs.

    S No. Transaction ID Pay Status Reservation Status Total Amount Bank

    1 0489771769 Settlement Failed Not Booked Rs 1350 SBI Debit
    2 0489768909 Payment Settled Not Booked Rs 1350 SBI Debit
    3 0489752815 Payment Settled Not Booked Rs 648 SBI Debit
    4 0470147573 Settlement Failed Not Booked Rs 522 ICashCard
    5 0469128730 Settlement Failed Not Booked Rs 524 ICashCard
    6 0467351730 Settlement Failed Not Booked Rs 432 SBI Debit
    7 0466918503 Settlement Failed Not Booked Rs 661 SBI Debit
    8 0466907300 Settlement Failed Not Booked Rs 1312 SBI Debit
    9 0465728868 Payment Settled Not Booked Rs 695 ICashCard
    10 0453971420 Settlement Failed Not Booked Rs 582 SBI Debit

  12. #117
    commonman1947 Guest

    Thumbs down IRCTC - worst site

    Worst booking site ever....have you ever heard of Google getting slow or not responding.... Google serves hundred thousand times the load...
    worst people...eating india's money...can't spend money on buying a decent and powerful servers.

  13. #118
    kapil1221 Guest

    Default money not refunded

    i had got a reservation done in train no-12591 0n 9 mar 2012.
    Irctc site shows the message that payment has not been made by the bank ,therefore tansaction failed
    But my account details shows that Rs.1598/- has been drawn by POSP/42008883/890658/51(690700) on 10 march 2012
    My TRANSACTION ID -0468494074
    Kindly go through the records and refund the money.

  14. #119
    jui15rishi Guest

    Cool For internet booking IRCTC not permitted booking

    Sir,
    I have a personal ID not brocker tried many times for booking Tatkal Tkt from 8.00 am to 10.00 am but the site give a message either not servecable either timed out, main motto not booked for individual customer.
    Today is also occur same incedent that I have tried for booking from Haridwar to Howrah for 28.04.2012 tkt and first 8.00 am message coming not servecable , then come message timed out after 9.00 am tried and entered name and tranction complete by the bank, SBI Ref No- IGA3854798, but IRCTC says tranction failed,Result not booked my tkt and also waitlist tkt.
    Sir, I heartly request to you please free brokerage system and also open another site for individual customer as a competator of IRCTC.

  15. #120
    arsindhura is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Angry no change of bedrolls for passengers

    Hai,


    We travelled in Godavari express (12728) on 25 April 2012 in 3rd A/C compartment and seat numbers are 15&16, from Vijayawada to Visakhapatnam.
    Train starts at Hyderabad and we boarded at Vijayawada at 11.30 PM night.
    The passengers who traveled from Hyderabad to Vijayawada already used the bedrolls which were kept at our seats. The coach assistant didn't gave us new bedrolls.
    Whether new bedrolls will be provided for the passengers who joins in the train in middle of journey may be in second day or third day of train travel (for long distance journeys)?
    if not it will be very much unhygenic to use the same bedrols by the traavellers which are already used.
    We had another long distance journey scheduled in next month, we have to join in the train in second day after train starts from its station. We are worried that if new bedrolls were not provided for the travelers it will be very much uncomfortable to use the used items.

    Please clarify us regarding same do needful.

    Regards
    Sindhura

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