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Complaint Against IRCTC

This is a discussion on Complaint Against IRCTC within the Railways forums, part of the Transportation category; IRCTC Server Problem Amount deducted but ticket not booked I tried to book the ticket but I am unable to ...

  1. #151
    Unregistered Guest

    Default Amount deducted but ticket not booked

    IRCTC Server Problem
    Amount deducted but ticket not booked
    I tried to book the ticket but I am unable to generate the Ticket via IRCTC however the amount has deducted from my account hence I am requesting you to please refund the amount.

    SBI txn#221180504955
    Total Amount := 307

    Thanks and Regards,
    SAMUEL
    9886768974

  2. #152
    Unregistered Guest

    Default How to revert back the suspended irctc account

    Dear Sir / Madam
    My account for IRCTC was suspended with the user name sreenath21, I've received the password in the mail, however the mobile verification has not been done as i was not received any SMS for mobile.
    I'm a service personal and have to plan my travel in advance. May i request you to please carry out the required verification through a call and revert back my account at the earliest.

    Regards

    Srinath

  3. #153
    Unregistered Guest

    Angry IRCTC and Indian Railway chor hai

    I booked ticket for my senior citizen Parents but due to some filter i could not get any lower birth for the senior citizen, i realized that it may be in serial number so i again book for 4 times and i surprised to see that the birth numbers are in sequence but it escaping the lower birth, i book at least 12 ticket but non of them for lower birth then i called IRCTC customer care and asked them the problem and a customer care executive after holding me for 15 minutes says our senior gone for lunch at 7.10Pm in india. i socked, is that a lunch time? i shout on him what a funny joke you saying and within 2 minutes he says ok my senior Mr amit kumar is here you can talk to him. i talk to him and find him a super man and his replies were beyond my imagination , he says IRCTC ki site se koi bhi lower birth kote ki seat attolt nahi hoti. Lower birth kota???? this is a speacial kota??? so you go to counter. i said ki counter pe jana tha to why IRCTC? his reply was- it is like this and it will be remain same. i asked him a question - i booked 6 seat all together then why i could not get any lower birth and his reply was more socking - it allot randomly so you try further. aare sir ji sequence me seat allot kar raha hai and escaping the lower birth.

    Hense proove- IRCTC it self a big player in selling ticket in black and they use filter to block the tickets of their choice. India me ye chor logo ka dhanda officer logo ki sah me aaram se chalta hai jahaa senior citizen kewel railway me identity card aur sambhal ke rakhne ke kaam aata hai and sari seate ye chor log bechte hai aaram se. 150 seats me ek bhi lower seat nahi hona really surprising.

    I hate my India i hate these politician and i hate Indian railway.

    for referance i am quoting some PNR numers of ticket i booked
    2500819708
    2500819968
    2338138738

    they looted my money in booking the tickets. IRCTC chor and same on Indian Railway

  4. #154
    Shankar Rao is offline Junior Member
    Join Date
    Sep 2012
    Posts
    2

    Default

    I had booked my e-ticket (with my IRCTC login) on 03.02.2012.My details are:-1. Passengers– Shankar Rao - M-62 years (self) Anita Rao - F – 51 years ( wife ) 2. e tickets Train -JhelumExpress Train No. : 110783. From - Bhopal to Pune4. Class -3A 5. PNRNo. - 26605916566. Dateof journey - 29.03.20127. Ticketcharges : Rs (1406+20) = Rs1426/-8. TransactionID : 04519709299. Status : One confirmed and one waitinglisted 1On releasing of the chart (to check the PNRstatus) on 29.03.2012,we observed that the waiting listed was not cleared. Thenat the same time, I cancelled my ticket by filling TDR(on 29.03.12).After 4 months of delay, on 1st August,12, Ireceived an e- mail with the following remarks:a. TDRstatus : Regrettedb. RefNo. : ekt 2012032904547990 c. Refundremark : 26812-CR/OL 12(as per chart passenger has travelled).Refund notapproved.d. TDRZone : CR Iimmediately responded through e-mail byreplying that considering the seriousness of the matter , it requires to bethoroughly investigated at your end. I do here by declare that we did nottraveled with this ticket and cancellation/TDR was duly filed within thestipulated time frame.After month of further delay, on 3.09.12, TDRProcess team, in their letter againregretted to refund.In view of the above ,I wrote a letter toGGM,Western Rly Zone,Mumbai on 03.09.2012 to kindly refund my due payment atthe earliest possible.Besides Cc has been sent through Email to:eticket@irctc.co.in,crb@rb.railnet.g...railnet. gov.inWaiting for reply, so as my claim could besettled,at the earliest possible.- Shankar Rao 114,Karam vir Nagar,JK Road, BHOPAL-462021 Tel:0755-2686705 (Res) Mob : 9425604737

  5. #155
    Unregistered Guest

    Default money deducted but ticket not booked

    sir, my money is deducted from my sbi account bt ticket is not booked on 22 sep 2012..my ref/check no are 30338422541 and 32423699986...pls booked the ticket today or cancel it and refund me the money..my account no is 30849348982

  6. #156
    travelnkk Guest

    Default non booking of online ticket by irctc

    I have tried to book online ticket through IRCTC on 27/9/2012 at 16:43:36 for journy Nashik to MALKAPUR for 195 .Immdly amount was deductewd from my SBIa/c but the ticket was not booked Bank txn no227179491453.Please refund the amount immdly to my a/c

  7. #157
    aarkaysabnavis is offline Junior Member
    Join Date
    Oct 2012
    Posts
    1

    Default Non receipt of the refund

    On 19th of september 2012 , I had cancelled the train ticket bearing the PNR No- 4557686085 , Transaction ID - 0564252037. The ticket was booked to carry out the journey from Kakinada Town ( CCT ) to Secunderabad ( SC ), on 7th October 2012. I got the message that the ticket has been cancelled. But till now I dint receive the amount . The authorities please look into this.

  8. #158
    Unregistered Guest

    Default Slow process of IRCTC website

    i would like to say IRCTC is one of the pathetic website i have ever used. because its slow process it took me 1 1 hour to book one ticket.

    is there any way where i can registered complaint against irsts fir its slow process

  9. #159
    Unregistered Guest

    Post complain against irctc

    Everybody says technology has made the work easier and faster but this not the case with irctc website. I tried booking a tatkal ticket on 06th dec and 7th dec 2012. from my personal username but everytime i got the err200.htm messages with "sorry connection problem". This happens till all the tatkal reservation is done. When login after that everything goes on fine with the irctc website but you will find no tickets available. Can we do something for this.

    Vineet Periwal

  10. #160
    Unregistered Guest

    Default for tatkal tickets

    tatkal tickets are book within 2 minute. thats i can not book my tickets throw irctc website. how i can get confirm tatkal tickets

  11. #161
    biharkne Guest

    Default no any response to my mail and telephone cal,

    sir
    i request to say that,i made a rail ticket through the irctc since 15jul 2012 in my usser id (biharkne).kne to hwh,train no.12042,but some problem i don't trvelling that train,
    so,i request pls refund my tdr amount.
    detail in ticket;-pnr-6211424822
    book-13-07-2012
    dat jurney-16-07-2012
    amount-700rupess
    tdr ref no.-ekt2012071505209788

    Thank,s
    pawan kumar singh
    dharamganj,kishanganj
    dist-kishanganj(bihar)
    note;-but no any response to my mail and telephone cal,i send many e-mail and 400 hundred time calls 01139340000 this number,but he/she say to me you contacted 9002040112,09831079085,03322133207 and others different no.
    so,sir i am first aid,than what can i do,pls solve my matter.

  12. #162
    Unregistered Guest

    Default

    very very slow process of irctc website.not satisfied

  13. #163
    VIJAY KEWAT Guest

    Default Ticket checking

    Sir
    20.12.12 morning 3,45 am katni, meet to friends, and plat frome ticket cutting but ticket collecter catch, 5oo.oo mony, when see the plate frome than ticket. Keep the pcket, chhane 316.00

  14. #164
    Srinivasan.T.S. Guest

    Smile unable to get tickes

    Though I have an uesr ID as "seenoo2701" & my mobile no is 9445118340 is registerd with IRCTC to book ticket, I am unable to use it as the a/c is BLOCKED. I could login & unable to proceed further. I changed my password & tried. I have not committed any FAULT & only thing is that I have not used it for more than six moths. Is it the reason? Any body can help me.

  15. #165
    Unregistered Guest

    Default REFUND faild complaint

    respected sir/madam



    i am booked ticket of irctc web site in
    on22-Dec-2012 "from MAS (chennai central) to TPTY( tirupati) Train No: 16053 for 13.01.2013 but my transaction was not Success & my money debited Rs.130 from my (karnataka bank ltd, axisvbvpg) debit card. transaction id 0612087519.



    aftrer that on 24 dec 2012 my refund status was refunded but my refund is not refunded till now. am already contact to bank they told "your refund status is pending". kindly revert to me. through mail or mobile.




    my irctc user name is :avpramu



    Thanks & regards!
    Murugan

    9080786876

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